Assistant Community Manager - Raleigh Millbank Apts.

Monroe Group LTD; Raleigh (NC); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA

Life Insurance

Disability Insurance

Holidays

Vacation

Sick time

401k match

Job summary

Monroe Group is seeking an Assistant Community Manager to support day-to-day operations at an affordable PBS8 community in Raleigh, NC. The role emphasizes resident relations, rent processing, documentation, and maintaining property files while mentoring to grow with the company.

The ideal candidate will have experience in Project-Based Section 8, strong communication, and proficiency in MS Office and property management software.

Qualifications

• High School diploma or equivalent; College degree preferred.
• Minimum 1 year as a leasing or administrative assistant.
• Working knowledge of Onsite or Yardi Software.
• English language proficiency (read, speak, and write).
• Must pass a full background check.

Responsibilities

• Under the direction of the Community Manager, complete the lease packet, calculate rent, and prepare documents per Monroe policy.
• Maintain resident and property files and waiting lists.
• Responsible for rent collection and lease enforcement notices.
• Assist with ordering supplies, processing invoices, and tracking maintenance schedules.
• Performs all other duties as assigned.

Skills

Communication skills

Team leadership

Customer service

Multi-tasking

Education

High School diploma or equivalent

College degree preferred

Tools

Yardi Software

Job description

Description

Assistant Community Manager

Monroe Group is looking for an Assistant Community Manager to join our team!

We are seeking an Assistant Community Manager who can provide management support to our affordable PBS8 community. Our ideal candidates are interested in growing with the company. Candidates have the personality to positively interact with applicants, residents, and co-workers. They enjoy leading teams, like to work hard while having fun, and are strong problem-solvers

OUR IDEAL CANDIDATE has experience in Affordable Housing Apartment Management. Should possess strong communication skills, both verbal and written, be able to multi-task, meet deadlines and produce accurate work consistently in a very busy office, while demonstrating a professional demeanor at all times. This person must be able to work as part of a team, or can work independently with little oversight. Is a dynamic leader, possessing the ability to motivate and lead teams. Has a strong background in Project-Based Section 8. Is marketing savvy and proficient in MS Office (Word, Excel) and Property Management-related software. Must enjoy working with people and have a passion for customer service!

The Details: Our Assistant Community Managers are mentored to grow with the company, and they are prepared and willing to step in and oversee the operations in the absence of a manager. They are tasked with duties and are fully accountable to support the day-to-day property operations, overseeing and enhancing the value of the property, and ensuring the property team is positive and successful. Specific duties include:

• Under the direction of the Community Manager, complete the lease packet, calculate rent, and prepare all documents in accordance with Monroe policy and procedures
• Maintain resident and property files and waiting lists
• Responsible for rent collection and preparing lease enforcement notices
• Assist with ordering supplies, processing invoices, and tracking maintenance schedules
• Performs all other duties as assigned

Where is the job located? Raleigh, NC

Why join the Monroe Team? Monroe Group is one of the country’s fastest-growing affordable housing management companies with a portfolio of 90+ affordable communities, 9,000 units in Twenty-six (26) States, and growing. We believe in building Teams, each voice is heard and valued!

Great benefits!

• medical
• dental
• vision insurance
• Flexible Spending Account
• Health Savings Account
• company-paid life insurance
• short and long-term disability insurance options
• 11 paid holidays
• vacation
• sick time
• 401k program with a company match of up to 4%

Requirements

REQUIREMENTS for consideration are:

• High School diploma or equivalent, (College Degree is preferred)
• Minimum of one (1) year as a leasing or administrative assistant
• Working Knowledge of Onsite or Yardi Software
• English language proficiency (read, speak, and write)
• The ability to pass a full background check

Additional preferred requirements for Affordable Housing properties: Participated in Management and Occupancy reviews and UPCS/REAC Inspections and have experience with resident-occupied project renovations.

Additional Information:

• The work schedule is Monday-Friday (occasional weekends and evenings as needed) ***
• Valid driver’s license and vehicle required
• Employment with Monroe Group is contingent upon the successful completion of background check ***