Assistant Community Manager - PSL

Allied Residential, Inc.; Shoreline (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO 19 days annually

Paid holidays

Health benefits

401(k) with employer match

Professional development

EAP

Lif e and disability insurance

HSA and/or FSA

Job summary

Allied Residential, Inc. is seeking an Assistant Community Manager to support the Community Manager in daily operations and resident relations in the Puget Sound area.

You will assist with leasing, rent collection, and ensuring the community runs smoothly while maintaining high resident satisfaction. This role requires strong communication, leadership, and problem-solving skills, with experience in property management and familiarity with leasing processes.

Qualifications

• Six months to one year of related property management or leasing experience.
• Proficient in Microsoft Office; experience with Yardi or RealPage preferred.
• Ability to perform basic math and interpret graphs and percentages.
• Proven leadership, problem-solving, and customer service skills.
• Ability to work in both office and property environments, including unit inspections in varying weather conditions.
• Capacities to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.

Responsibilities

• Support the Community Manager in overseeing all aspects of community operations.
• Show apartments to prospective residents, explain lease terms, and highlight community amenities.
• Provide information on local schools, shopping, recreation, and transportation options.
• Process lease agreements, collect deposits, and manage rental payments.
• Respond to and resolve resident concerns, including maintenance, utilities, and service issues.
• Inspect vacant units to identify repair and maintenance needs.
• Step in to manage community issues in the absence of the Community Manager.
• Attend and actively participate in regular meetings and training sessions.
• Supervise community employees in accordance with company policies and applicable laws.

Skills

Microsoft Office

Customer service

Leadership

Problem solving

Education

Property management education/training

Tools

Yardi

RealPage

Job description

Company Overview

At Allied Residential, we don't just manage properties-we build communities. Since 1987, we've been creating vibrant living spaces across the Puget Sound and beyond. Our team thrives in a culture of growth, integrity, and collaboration. With professional training, career advancement, and a supportive environment, we empower our people to lead with purpose and make a lasting impact.

Position Summary

As an Assistant Community Manager, you'll be the right-hand partner to the Community Manager, helping ensure smooth daily operations, top-notch resident satisfaction, and strong financial performance. You'll be on the front lines with residents, prospects, and the team-handling everything from leasing and rent collection to problem-solving and property inspections-while keeping the community running like a well-oiled machine.

Key Responsibilities

• Support the Community Manager in overseeing all aspects of community operations.
• Show apartments to prospective residents, explain lease terms, and highlight community amenities.
• Provide information on local schools, shopping, recreation, and transportation options.
• Process lease agreements, collect deposits, and manage rental payments.
• Respond to and resolve resident concerns, including maintenance, utilities, and service issues.
• Inspect vacant units to identify repair and maintenance needs.
• Step in to manage community issues in the absence of the Community Manager.
• Attend and actively participate in regular meetings and training sessions.
• Supervise community employees in accordance with company policies and applicable laws.

Qualifications

• Six months to one year of related property management or leasing experience, or equivalent education and training.
• Strong skills in Microsoft Office Suite (Outlook, Excel, Word); experience with Yardi or RealPage highly preferred.
• Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals, and to interpret graphs and percentages.
• Proven leadership, problem-solving, and customer service skills.
• Ability to work in both office and property environments, including unit inspections in varying weather conditions.
• Capacity to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.

Compensation & Benefits

• Competitive salary based on experience plus potential bonuses
• 152 hours (19 days) PTO annually, plus carry-over up to 120 hours and longevity PTO at 6 and 10 years
• 9 paid holidays
• Comprehensive health benefits-including medical, dental, vision, life, and disability-effective the 1st of the month after 60 days (Kaiser Permanente, Guardian, Mutual of Omaha)
• HSA and FSA through Lively
• Employee Assistance Plan (EAP)
• 401(k) with employer match (25% of contributions up to 4% of eligible pay)
• Continuous professional development and advancement opportunities

Equal Opportunity Employer

Allied Residential proudly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Mission Statement

Creating Communities | Exceeding Expectations

If you're ready to bring your energy, organization, and people skills to a role that makes a real impact in residents' lives, we'd love to meet you.