Community Manager - PTE

Allied Residential, Inc.; SeaTac (WA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

PTO 19 days

9 paid holidays

Health benefits

HSA/FSA

401(k) with company match

Career development

Bonuses potential

Job summary

Allied Residential is seeking a Community Manager in SeaTac, WA to oversee daily operations, leasing, and resident satisfaction. You will supervise on-site staff, manage budgets, and ensure compliance with company policies and local laws.

Responsibilities include maximizing occupancy, analyzing financial reports, and driving cost-control strategies while delivering exceptional resident experiences in a fast-paced environment.

Qualifications

• Six months to one year of property management experience or equivalent.
• Strong leadership and ability to mentor and hold others accountable.
• Proficiency with Office 365 and Yardi software.
• Excellent written and verbal communication.
• Strong problem-solving and sound judgment.
• Knowledge of financial reports, budgeting, and operations.
• Ability to work in a fast-paced environment with changing priorities.
• Customer service-oriented with commitment to resident satisfaction.

Responsibilities

• Oversee daily operations and maintain a safe, welcoming environment.
• Show apartments, explain leases, amenities, and community features; process leasing paperwork.
• Manage rent collections and deposits in accordance with policy.
• Address resident concerns promptly and professionally to ensure satisfaction.
• Inspect apartments, amenities, and common areas for quality and maintenance needs.
• Lead and develop the on-site community team to align with standards and goals.
• Review financial and operational reports; implement strategies for cost control and revenue generation.
• Monitor local market conditions and competition; adjust strategies accordingly.
• Ensure safety, security, and company procedures are followed; maintain compliance.
• Lead regular team meetings and required training sessions.

Skills

Leadership

Communication

Budgeting

Office 365

Yardi

Customer service

Problem solving

Team mentoring

Tools

Yardi

Office 365

Job description

Company Overview

At Allied Residential, we don't just manage properties-we build communities. Since 1987, we've been creating vibrant living spaces across the Puget Sound and beyond. Our team thrives in a culture of growth, integrity, and collaboration. With professional training, career advancement, and a supportive environment, we empower our people to lead with purpose and make a lasting impact.

Position Summary

The Community Manager is responsible for the overall management, operations, and success of an assigned community. This includes maximizing occupancy, ensuring exceptional resident satisfaction, overseeing financial performance, and leading the on-site team. The Community Manager fosters a positive community environment, ensures operational excellence, and maintains compliance with company policies and applicable laws.

Key Responsibilities

• Oversee daily community operations, ensuring a well-maintained, safe, and welcoming environment for residents and visitors.
• Show available apartments, explain lease terms, amenities, and community features, and process all required leasing documentation.
• Manage rent collections, deposits, and related accounting tasks in accordance with company policies.
• Address and resolve resident concerns promptly and professionally to ensure a high level of resident satisfaction.
• Conduct regular inspections of apartments, amenities, and common areas to ensure quality and identify needed maintenance or repairs.
• Lead, mentor, and develop the community team, ensuring alignment with company standards and performance goals.
• Review and analyze community financial and operational reports; implement strategies for cost control and revenue generation.
• Maintain awareness of local market conditions and competition; recommend strategic adjustments to enhance performance.
• Ensure compliance with safety, security, and company procedures.
• Participate in and lead regular team meetings and required training sessions.

Qualifications

• Six months to one year of property management or related experience, or an equivalent combination of education and experience.
• Strong leadership and team management skills with the ability to inspire, mentor, and hold others accountable.
• Proficiency in Microsoft Office Suite (Office 365) and property management software (Yardi preferred).
• Excellent communication skills, both written and verbal, with the ability to handle complex or sensitive situations effectively.
• Strong problem-solving skills and sound judgment in decision-making.
• Knowledge of financial reports, budgeting, and property operations.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Customer service-oriented with a commitment to resident satisfaction.

Compensation & Benefits

• Competitive salary based on experience plus potential bonuses
• 152 hours (19 days) PTO annually, plus carry-over up to 120 hours and longevity PTO at 6 and 10 years
• 9 paid holidays
• Comprehensive health benefits-including medical, dental, vision, life, and disability-effective the 1st of the month after 60 days (Kaiser Permanente, Guardian, Mutual of Omaha)
• HSA and FSA through Lively
• Employee Assistance Plan (EAP)
• 401(k) with employer match (25% of contributions up to 4% of eligible pay)
• Continuous professional development and advancement opportunities

Equal Opportunity Employer

Allied Residential proudly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Mission Statement

Creating Communities | Exceeding Expectations