Assistant Community Manager – Office & Sales Support

Ocean State Job Lot; Granite City (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Commissions

Bonuses

Medical insurance

Dental insurance

Vision insurance

Job summary

RHP Properties seeks an Assistant Community Manager for the Enchanted Village community in Alton, IL. This full-time role performs administrative duties under the supervision of a Community Manager, greeting residents and handling office tasks to support sales and property management.

You will use MS Office, enter lead data, maintain files, and help with new and used home sales while ensuring privacy and regulatory compliance.

Qualifications

• 1 year general office experience required; 1 year sales experience preferred, occasionally required.
• High School Diploma or GED required.
• Detail-oriented and with strong analytical and organizational skills.
• Ability to multitask and be a team player in a fast-paced environment.
• Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.

Responsibilities

• Greet all customers with a polite, professional demeanor.
• Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
• Develop and maintain community relationships.
• Use Microsoft Office to produce and present documents.
• Assist the Community Manager in entering data into the management software program.
• Assist the Community Manager in completing guest cards and entering lead information in the Link System.
• Maintain all community office files according to company policy, including state and local requirements.
• Inventory, order and verify receipt of office supplies.
• Coordinate maintenance of office equipment to ensure continuous customer sales and service.
• Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
• Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed.
• Ensure residents’ privacy and property preservation.
• Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members.

Skills

Customer service

Sales experience

Team player

Multitasking

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Word

Outlook

Job description

RHP Properties seeks an Assistant Community Manager for the Enchanted Village community in Alton, IL. This full-time role performs administrative duties under the supervision of a Community Manager, greeting residents and handling office tasks to support sales and property management.

You will use MS Office, enter lead data, maintain files, and help with new and used home sales while ensuring privacy and regulatory compliance.