Assistant Community Manager — Leasing & Retention

peakliving; Roswell (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401k Matching

Referral Program

Employee Assistance Program

Employee Events

Job summary

Peak Living is seeking an Assistant Community Manager to support community operations under the Community Manager. You will assist in leasing, marketing, paperwork for leases, and rent collection, while helping drive resident retention and budgeted occupancy.

Ideal candidates have at least 3 years’ experience in multi-family housing or hospitality, strong customer service skills, and English proficiency; Spanish/English bilingual is highly preferred.

Qualifications

• Minimum 3 years' experience as onsite Assistant Community Manager or Leasing Consultant.
• Ability to deal effectively with customers/residents.
• Ability to communicate in English.
• Bilingual in Spanish and English highly preferred.

Responsibilities

• Supports the Community Manager in the supervision of all community associates.
• Supports and participates in fulfilling the customer service and leasing.
• Assist and/or support leasing and marketing efforts.
• Assist in preparing all paperwork specific to new and renewal leases.
• Recommend rental rate adjustments or concessions to the Community Manager.
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease agreement.
• Assist the Community Manager in resident loyalty and retention initiatives.
• Assist the Community Manager in organizing daily work and community operations.
• Collect, post, and deposit rents/security deposits and other community income.
• Support the Community Manager in maintaining and managing budgeted occupancy, collections, etc.

Skills

Customer service

Leasing

Communication

Bilingual Spanish-English

Job description

Peak Living is seeking an Assistant Community Manager to support community operations under the Community Manager. You will assist in leasing, marketing, paperwork for leases, and rent collection, while helping drive resident retention and budgeted occupancy.

Ideal candidates have at least 3 years’ experience in multi-family housing or hospitality, strong customer service skills, and English proficiency; Spanish/English bilingual is highly preferred.