Assistant Community Manager - Leasing & Resident Experience

Douglass Properties; Spokane (WA); On-site; USD 29,000 - 30,000; Full time

Job summary

Douglass Properties in Spokane, WA seeks an Assistant Manager to support the Community Manager and ensure a quality product across property operations. You will rent/lease apartments, present the property positively to prospective tenants, and help determine tenant needs.

Responsibilities include negotiating leasing terms, processing applications, maintaining resident relationships, and supporting leasing/marketing strategies while keeping the property well-maintained and rent-ready.

Qualifications

• High school diploma or GED; English reading/writing required.
• Management and/or apartment leasing experience preferred.

Responsibilities

• Rent/Lease Apartments
• Present property and amenities in a positive light to prospective tenants
• Determine needs of prospective customers
• Negotiate leasing terms and close deals
• Run and Verify application data and informing applicants of results
• Record and update details of prospective residents into the database
• Conduct Daily property walks
• Assist Community Manager in Resident Retention Strategies
• Implement leasing and marketing strategies
• Assist in presenting a well-maintained quality product
• Inspect and document vacating units for condition left by resident
• Inspect and document vacant homes for rent readiness
• Inspect grounds, models, and community office daily
• Organize resident retention events
• Accept rent payments, deposits and other monies
• Address resident questions professionally
• All other tasks as assigned

Skills

Attention to detail

Customer service

Leadership

Sales

Marketing

Organizational skills

Time management

MS Office

Math skills

Communication

Prioritization

Adaptability

Memory for details

Problem solving

Self-starter

Education

High school diploma or GED

Job description

Douglass Properties in Spokane, WA seeks an Assistant Manager to support the Community Manager and ensure a quality product across property operations. You will rent/lease apartments, present the property positively to prospective tenants, and help determine tenant needs.

Responsibilities include negotiating leasing terms, processing applications, maintaining resident relationships, and supporting leasing/marketing strategies while keeping the property well-maintained and rent-ready.