Assistant Community Manager-Hillcrest Apartments

Atlantic Housing; Euless (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Atlantic Housing in Euless, TX is seeking an Assistant Community Manager for Hillcrest Apartments to support the Community Manager in daily operations. You will assist with leasing, rent processing, and resident services while ensuring accuracy and compliance with company policies.

The role requires LIHTC, HUD and Section 8 experience, plus at least one year in property management and familiarity with Yardi Voyager.

Qualifications

• 2 years of LIHTC, HUD and Section 8 experience (required)
• 1-year experience in property management (required)
• 1-year experience with Yardi or Yardi Voyager (preferred)
• Must be able to work in a fast-paced and customer service-oriented environment.

Responsibilities

• Assist the Community Manager in managing the property and reporting to the property supervisor and owner.
• Promptly update rents, deposits, and any other monies received from residents and verify they match leases.
• Issue notices for late payments, eviction notices, or returned checks.
• Physically inspect the property, coordinate maintenance, and address service needs.
• Perform leasing duties: greet prospects, show units, and assist with marketing as needed.
• Convert notices to renewals and maintain occupancy.
• Maintain on-site accounting for leases, move-ins/move-outs, traffic, and demographics.
• Proofread lease paperwork and process moves and deposits.
• Process security deposit move-out reports.
• Handle service requests from residents and follow up after work is completed.
• Work with team and comply with safety rules.

Skills

Customer service oriented

Team player

Problem-solving skills

Professional and pleasant demeanor

Education

High School diploma or equivalent

Tools

Yardi Voyager

Microsoft Office Suite

Job description

Assistant Community Manager-Hillcrest Apartments

Euless, TX, US

The Assistant Community Manager assists the Community Manager in effectively managing the assigned property. In the Community Manager's absence, the Assistant Community Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the property supervisor and the property owner. In addition, the Assistant Community Manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits of all other monies. The Assistant Community Manager also conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

Promptly updates all rents, deposits, and any other monies received from residents and all other sources. Verifies that all monies received correspond with lease.

Issues appropriate notice when necessary (e.g., late payments, eviction notices, returned check memos).

Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff.

Performs all aspects of Leasing Associate's Job Description, including but not limited to, greeting prospective clients, shows community, and outside marketing, as needed.

Contacts each Notice-to Vacate and attempts to convert them to a renewal.

Maintains awareness of local market conditions and trends. Contributes ideas to manager for marketing community and improving resident satisfaction.

Updates the on-site accounting system for all property activity, including but not limited to leases, notices, move-ins, move-outs, traffic, and demographics.

Proofreads all lease paperwork and processes move-ins and move-outs.

Processes all security deposit move-out reports.

Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow-up with resident when work is completed.

Education and Experience:

2 years of LIHTC, HUD and Section 8 experience (required)

1-year experience in property management (required)

1-year experience with Yardi or Yardi Voyager (preferred)

High School diploma or equivalent (preferred)

Computer Skills: Microsoft Office Suite (Word, Excel, PowerPoint), Email (Gmail)

Must be able to work in a fast-paced and customer service-oriented environment.

Performs duties under pressure and meets deadlines in a timely manner.

Works as part of a team and completes assignments independently.

Takes instructions from supervisors.

Exercises problem-solving skills.

Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner. Must learn and comply with all company safety rules.