Assistant Community Manager (F/T, Non-Exempt)

Medasf; San Francisco (CA); Hybrid; USD 43,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Generous paid time off

Employee assistance program

Job summary

Propiedades Adelante in San Francisco is seeking an Assistant Community Manager (full-time, non-exempt) to oversee leasing for a portfolio of small-site affordable housing. It reports to the Property Supervisor and requires a detail-oriented, proactive communicator with a passion for community development.

The role involves rent collection, unit showings, tenant screening, and coordination with Compliance to meet HUD, Tax Credit, and Section 8 requirements. On-site presence is essential.

Qualifications

• Bachelor's Degree with leasing experience preferred
• High School Diploma or GED and 2+ years in affordable housing
• Strong verbal and written communication skills
• Bilingual in English and Spanish
• Knowledge of Fair Housing, HUD, Tax Credit and Section 8 programs

Responsibilities

• Manage a portfolio of small-site properties and lease units
• Collect rent and issue notices as needed
• Schedule and coordinate maintenance and inspections
• Market units according to approved plans and screening criteria
• Maintain occupancy targets and track aging delinquencies
• Enter data in Yardi and DAHLIA systems

Skills

Bilingual English/Spanish

Strong communication

Attention to detail

Customer service

Education

Bachelor's Degree

High School Diploma or GED

Certified Tax Credit Specialist (TCS) or COS

Tools

Yardi

DAHLIA portal

Salesforce

RentCafe

Google Workspace

Job description

Title:

Assistant Community Manager (F/T, Non-Exempt)

Reports to:

Property Supervisor

Pay Range:

$31.00 - $36.87 per hour

Location:

San Francisco, CA.

Additional Notes:

This is an HOURLY, FULLY ON-SITE position. Candidates must be able to work from our San Francisco office.

ABOUT PROPIEDADES ADELANTE

Propiedades Adelante is a MEDA-affiliated property management entity that will provide quality property management of MEDA’s properties to ensure residents have affordable and secure housing. The entity manages MEDA’s small site preservation properties and will grow to eventually manage MEDA’s tax credit production properties in the pipeline and portfolio.

YOUR CAREER OPPORTUNITY

The role of the Assistant Community Manager is pivotal in overseeing the dynamic landscape of affordable housing real estate in San Francisco's Mission District. Reporting directly to the Property Supervisor and overseeing portfolio management and leasing for a portfolio of small-site properties, this position calls for a highly detail-oriented problem solver with exceptional communication skills, a proactive approach, and an inherent passion for fostering community development.

In this multifaceted role, the Assistant Community Manager will be instrumental in the management of Propiedades Adelante’s Small Sites, ensuring the day-to-day management and leasing aspects align seamlessly. Collaborating closely with the Compliance Manager, the incumbent will play a key role in identifying and implementing long-term strategies. These strategies are aimed at guaranteeing that property management adheres to applicable rules, regulations, agreements, and operating procedures, aligning with organizational objectives for asset building, sustainability, community, and economic development.

As a valued member of a growing and dedicated team, the Assistant Community Manager will contribute significantly to the overall leasing success of the portfolio.

DUTIES & RESPONSIBILITIES

Specifically, you will:

• Manage the portfolio of properties; correspond with tenants on work order requests, and coordinate with the Facilities Manager on resolving work order requests
• Be responsible for rent collection and processing of the portfolio properties.
• Issue legal notices as necessary.
• Assist in responding to building emergencies, including after-hours, as needed.
• Schedule the preventative maintenance and custodial work of the building
• Assures that buildings and building exteriors are properly maintained. Utilize Yardi, Dahlia, Rent Cafe, and Salesforce Programs in Day-to-Day operations
• Conduct Inspections of the building and schedule Annual Unit Inspections
• Be responsible for the leasing of units
• Actively market units in accordance with marketing plans and tenant screening criteria
• Marketing and leasing of available units in accordance with the tenant screening process, an approved marketing plan, resident selection criteria, MOHCD SSP guidelines, Federal/State, local, and regulatory requirements
• Monitor and maintain the waitlist in the DAHLIA housing portal system, according to the program guidelines and regulatory requirements
• Conduct unit tours, show available units to prospective tenants
• Participate in internal/external audits to confirm Compliance with the program
• Enter and maintain data in Yardi
• Maintain a high occupancy level
• Meet multiple monthly reporting deadlines to include delinquency, application processing and rent posting.
• Answer questions regarding the leasing of the available unit, and secure the units after each showing
• Ensure timely turnover of vacant units
• Ensure units are turnkey and inspection ready
• Responsible for carrying out the tenant screening process
• Review and approve tenant applications
• Coordinate the execution of lease agreements by Executive Director/Broker on record
• Maintain a schedule of initial and annual income certifications
• Complete initial and annual recertifications according to the timeline
• Support all property management needs related to leasing and compliance-related matters
• Perform other assignments and duties as assigned

YOUR KEYS TO SUCCESS

To perform successfully in this role, you will need to leverage these key qualifications

• Bachelor's Degree with leasing experience preferred
• High School Diploma or GED equivalent and 2+ years of affordable housing experience
• Well-Developed verbal and written communication skills
• Strong organizational skills and attention to detail
• Strong analytical, logistics, and problem-solving abilities
• Certified Tax Credit Specialist (TCS) or Certified Occupancy Specialist (COS); or willing and able to obtain certifications within 90 days of employment.
• Working knowledge of Fair Housing Law, HUD regulations, the Tax Credit Program and the Section 8 Program
• Experience working in Affordable Housing and/or Multi-Family Residential, Commercial with Non-profit and Small Business Real Estate Finance Preferred
• Familiar with Salesforce and DAHLIA housing portal system
• Ability to develop and maintain cooperative relationships with individuals from diverse backgrounds, including: Board Members, Public Sector Staff and Officials, Representatives of other Nonprofit Organizations, vendors, and people from low-income households
• Commitment to providing long-term affordable housing and to the concept of organizing Low- Income people to stabilize communities and create social change
• High degree of independence, initiative, responsibility, and accountability as well as capability in a team environment
• Ability to anticipate needs, risks, and problems and to act proactively
• Proficient in Office Technology (PC, MAC, Printers, Copiers, Network)
• Experience with Google Suite, Dropbox, and YARDI Preferred
• Willingness and ability to attend occasional evening and weekend meetings and events
• Must be able to travel to community or resident locations throughout the City of San Francisco
• Bilingual in English and Spanish required

YOUR PROPIEDADES ADELANTE EXPERIENCE

Do meaningful work in an innovative workplace while being challenged for your professional growth. We find meaning and fulfillment in our work as we see our community thrive and are driven to achieve better outcomes by challenging ourselves to innovate in our ways of working.

We offer a market-leading benefits program that reflects Propiedades Adelante's values and mission. We invest in people's lives and support our own people's health and financial well-being.

Our core benefits include:

• Comprehensive medical, dental, and vision insurance for employees and their dependents
• 401(k) plan for employees
• Generous paid time off - with a minimum of 20 days for new employees
• Employee Assistance Program that offers free financial or legal counseling to employees or their families
• Other forms of voluntary benefits

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.