Assistant Community Manager, DC Apartments & Leasing

KETTLER; Washington (District of Columbia); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance

Life Insurance

Prescription coverage

Tax-Advantaged Spending Accounts (HSA/

FSA

401(k) retirement plan with company (5

Job summary

KETTLER is seeking an Assistant Community Manager for an apartment community in Washington, DC. The role supports the Community Manager, ensuring excellent customer service and coordinated property operations.

Responsibilities include leasing office management, financial monitoring, maintenance coordination, and occupancy optimization. Strong communication and knowledge of leasing, laws, and software are essential for success.

Qualifications

• The candidate should have 2+ years of residential property management experience or a 4-year Bachelor's Degree in a related field.
• Proficiency with Microsoft Office and property management software is required.
• Knowledge of Landlord Tenant Laws, Fair Housing, and other regulatory issues affecting property management.
• Strong verbal and written communication skills and professional interaction with residents and customers.

Responsibilities

• Manage administration of property operations and leasing office for a 400-unit (or smaller) community.
• Support Community Manager with monitoring financial operations and NOI budgeting.
• Coordinate grounds maintenance and service requests.
• Ensure a high-quality living environment for residents and a positive team culture.
• Collaborate with marketing to achieve maximum occupancy and handle leasing showings and traffic.
• Process renewals and manage delinquency collection activities.
• Handle move-ins/outs and ensure accurate resident ledger accounting.
• Contribute to resident satisfaction and property goals; assist with outreach and promotions.

Skills

Customer service

Financial analysis

Budgeting

P&L management

Lease administration

Education

Bachelor's degree in related field

Tools

Property management software

Job description

KETTLER is seeking an Assistant Community Manager for an apartment community in Washington, DC. The role supports the Community Manager, ensuring excellent customer service and coordinated property operations.

Responsibilities include leasing office management, financial monitoring, maintenance coordination, and occupancy optimization. Strong communication and knowledge of leasing, laws, and software are essential for success.