Assistant Community Manager - Commons at University Square

Dayrise Residential; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Paid Time Off

Company Paid Holidays

Monthly Bonus Program

Quarterly Bonus Program

Medical, Dental, Vision Benefits

Flexible Spending Account

Health Savings Account

Employee Assistance Program

401K Retirement plan plus Employer In-

Job summary

Dayrise Residential is seeking an Assistant Community Manager to support the Community Manager in daily operations, leasing activities, financial processes, and resident experience at our Charlotte community. This role suits a service-driven professional who thrives in a fast-paced environment and balances administrative tasks with resident interaction.

You will report to the Community Manager, help manage budgets and ledgers, assist with tours and leases, and handle tenant communications with

Qualifications

• Excellent communication and interpersonal skills.
• Understanding of multifamily operations and resident relations.
• 1-3 years in Property Management.
• Must have a valid driver's license.

Responsibilities

• Collect rent payments and manage customer service.
• Address residents' concerns professionally.
• Show apartments and execute leases.
• Assist in budget management to improve NOI.
• Maintain resident ledgers and files.
• Inspect apartments during move-in/out.
• Performs other duties as required.

Skills

Excellent communication

Customer service

Budget management

Multifamily operations knowledge

Education

High School Diploma or equivalent

College degree preferred

Tools

MS Office (Word/Excel)

OneSite experience

Job description

Company: Dayrise Residential

The Assistant Community Manager plays a critical role in supporting the Community Manager in the daily operations, leasing activities, financial processes, and resident experience of the community. This position is ideal for a service-driven professional who thrives in a fast-paced environment and enjoys balancing administrative responsibilities with resident interaction.

Reports to: Community Manager

Who is Dayrise?

Dayrise Residential is a people-centered property management company built on a simple belief: communities thrive when residents feel valued and teams feel supported. We are committed to operational excellence, strong resident relationships, and a culture where accountability, respect, and growth are the standard - not the exception.

We don’t just manage properties. We elevate living experiences.

Why work for Dayrise Residential?

At Dayrise, you're not just filling a role — you’re joining a culture that values professionalism, teamwork, and growth. We invest in our people, recognize performance, and foster environments where individuals can build meaningful careers in property management. We offer a comprehensive compensation and benefits package that is designed to encourage longevity with the company.

• Competitive salary
• Paid Time Off
• Company Paid Holidays
• Monthly Bonus Program
• Quarterly Bonus Program
• Excellent benefits package including Medical, Dental, Vision Benefits
• Flexible Spending Account
• Health Savings Account
• Employee Assistance Program
• 401K Retirement plan plus Employer Match
• Opportunities for growth and advancement

Essential Duties and Responsibilities of Ideal Candidate:

• Collection of rent payments and management of customer service
• Address the concerns of current and prospective residents in a friendly and professional manner.
• Tours and leases apartments as necessary
• Leads communication with delinquent residents. This may involve lease termination and legal action if necessary.
• Assist in managing the communities' budget by making sound fiscal decisions to increase the net operating income of the community.
• Help maintain the accuracy of resident ledgers and files.
• Inspects apartments during move-in and move outs, walking apartments and the community as needed.
• Perform any other related duties as required or assigned.

What you’ll need to Succeed:

• Excellent communication and interpersonal skills, both verbal and written
• A clear understanding of business concepts, processes and the principles of strategic thinking
• Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance and resident relations.
• Must be able to access all apartment homes and parts of the community to show the home to potential residents; inspect all areas of community, etc.
• Ability to visually inspect apartment homes, grounds, and other aspects of the community to determine that standards are met
• Ability to handle multiple tasks and prioritize duties and responsibilities
• Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings at various sites
• 1-3 years of experience in Property Management
• High School Diploma or equivalent; college degree Preferred
• Experience in MS Office Word/Excel and basic computer technology skills; OneSite experience Preferred
• Valid driver's license

E-Verify:

Our company participates in E-Verify and will verify authorization to work in the U.S.

Dayrise Residential is an Equal Opportunity Employer. All Dayrise Residential team members must successfully clear a background investigation to include but may not be limited to criminal background check, pre-employment drug screening. Must be flexible and able to work varied schedule, including weekends and some holidays as required.