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Assistant Community Manager - 103

Chi Omega Sorority

Madison (WI)

On-site

USD 39,000 - 44,000

Full time

6 days ago
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Job summary

A leading property management company is looking for an Assistant Community Manager to support operational excellence and maximize ROI. This mid-senior level full-time role involves managing property operations, resident relations, and team performance in a dynamic environment. The right candidate will have management experience, proficiency in software, and a commitment to exceptional service.

Qualifications

  • At least 3 years of management experience preferred.
  • Experience in customer service or resident relations.
  • Flexibility to work Saturdays and adapt to a fast-paced environment.

Responsibilities

  • Manage new home inventory and ensure compliance.
  • Lead sales and marketing activities.
  • Oversee hiring and performance management of staff.

Skills

Customer Service
Management
Bilingual (English/Spanish)
Proficiency in Office Software
Knowledge of Applicable Laws

Education

High School Diploma or equivalent

Tools

Rent Management Software

Job description

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Job Requirements

Scope: The Assistant Community Manager assists in all aspects of property operation, including general administration, maintenance, leasing, resident relations, rent collection, and resource management. Under the direction of the Community Manager, ensures the property is maintained in good physical condition and operates within a stable fiscal framework.

Responsibilities
  • Manage new home inventory to protect asset value through proper setup, inspections, title, utilities, etc., until sale completion, including weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and maintenance.
  • Maximize operating performance and ROI by managing occupancy, delinquency, violations, and community infrastructure maintenance.
  • Lead sales and marketing activities, including maintaining up-to-date promotional materials, posting on relevant sites, and following up on leads.
  • Handle sales paperwork and process transactions.
  • Oversee hiring, onboarding, training, and performance management of maintenance technicians and assistant managers.
  • Ensure rent collection by month's end and manage delinquency accounts.
  • Prepare and manage budgets for labor and operational costs, ensuring compliance and performance accountability.
  • Perform other duties as assigned.
Qualifications
  • High School Diploma or equivalent.
  • At least 3 years of management experience preferred, in retail, hospitality, or property management.
  • Experience in customer service or resident relations.
  • Proficiency in office software; experience with rent management software preferred.
  • Knowledge of applicable laws and regulations, including fair housing.
  • Flexibility to work Saturdays and adapt to a fast-paced environment.
  • Bilingual in English/Spanish preferred.
Physical Requirements

Occasional exposure to wet/humid conditions, lifting packages up to 20 lbs., walking, and outside weather exposure.

Compensation

$18.00 - $20.00 per hour, based on experience, plus sales commissions.

Location

Highland Manor, Madison, WI

Equal Opportunity Employer. All qualified applicants will receive consideration without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or veteran status. Employment contingent on background screening and drug testing. We are a smoke-free, drug-free workplace.

Application Instructions
  • Apply in person at 10 Malibu Drive, Madison, WI 53713.
  • Email resume to careers@lakeshoremhc.com.
  • Apply online at this link.
  • Email a work application to careers@lakeshoremhc.com.
Additional Info
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Marketing and Sales

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