Assistant Community Manager - 102

Lakeshore Management; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Community Manager to support property operations in Miami. This exciting role involves overseeing general administration, maintenance, leasing, and resident relations, ensuring the property is well-managed and maintained. You'll be responsible for maximizing operational performance, managing new home inventory, and leading sales and marketing efforts. Ideal candidates will have management experience, strong customer service skills, and be flexible in a fast-paced environment. Join a diverse and inclusive team that values respect and collaboration while making a positive impact in the community.

Qualifications

• 3 years of management experience in retail, hospitality, or property management preferred.
• Proficiency in office productivity software and rent management software.

Responsibilities

• Assist in property operations including administration, maintenance, and leasing.
• Manage occupancy, delinquency, and ensure compliance with community policies.

Skills

Customer Service

Management Experience

Bilingual (English/Spanish)

Office Productivity Software

Education

High School Diploma

Tools

Rent Management Software

Job description

Job Details Level: Entry Job Location: Colonial Acres 102cla - Miami, FL Position Type: Full Time Education Level: High School Salary Range: $17.00 - $19.00 Hourly Job Shift: Day Job Category: Real Estate Description

SCOPE:

The Assistant Community Manager assists in all aspects of the operation of the property: general administration, maintenance, leasing, resident relations, collection of rent, and control of all personnel and resources; under the direction of the Community Manager, ensures the property is always maintained in good physical condition and with a stabilized fiscal operation.

RESPONSIBILITIES:

• Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete and perform weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.
• Maximize the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure.
• Direct sales and marketing activity, including maintaining up-to-date sales materials, home flyers, banners, and promotions. Ensure homes for sale are posted on appropriate sites such as Craigslist, Facebook, and others. Follow-up on lead management and process all sales paperwork.
• Responsible for the hiring, onboarding, training, and performance management of maintenance technicians and assistant managers of the property.
• Ensure that all rents are collected by month’s end and that delinquent accounts are handled appropriately.
• Prepares budget for labor and operational costs, responsible for managing labor and operational costs to ensure compliance with budget. Full accountability of budget performance and development.
• Other duties as assigned.

QUALIFICATIONS:

• High School Diploma or equivalent is required;
• 3 years of related management experience in retail, hospitality, or property management preferred;
• Experience in customer service or resident relations;
• Proficiency in office productivity software; proficiency in rent management-based software preferred;
• Ability to understand and apply company policies, local, state, and federal regulations regarding facility management and fair housing;
• Must be flexible, willing to work Saturdays, and able to adapt in a fast-paced and ever-changing environment;
• Bilingual in English/Spanish preferred.

FLSA CLASS: Non-exempt

REPORTS TO: Community Manager

SUPERVISORY RESPONSIBILITIES: None

BUSINESS FUNCTION: Communities, Regional

POSITION CLASS: Administrative

COMPETENCIES:

• Treats everyone with respect, compassion, and kindness: Builds internal respect and loyalty with customers, demonstrates concern for customers, effectively responds to customer needs.
• Demonstrate integrity, transparency, and doing things the right way: Follows policies, demonstrates financial responsibility, complies with state and federal law, and practices safety.
• Collaboration and teamwork: Involves key stakeholders in decision-making, develops and maintains positive work relationships.
• Solves problems and is transparent about outcomes: Champions new initiatives and seeks to improve in all aspects of work performance.
• Serves our employees and residents to improve their lives: Maintains the property to create a welcoming community environment.

PHYSICAL REQUIREMENTS:

Occasional exposure to wet and/or humid conditions; the employee will occasionally lift packages up to 20 lbs.; frequently required to walk; frequent exposure to outside weather conditions.

COMPENSATION: $17.00 - $19.00/Hour (Based on experience) plus sales commission

LOCATION: Colonial Acres - Miami, FL

Lakeshore embraces Diversity and Inclusion and is an equal opportunity employer. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. Applicants are encouraged to confidentially self-identify when applying. Lakeshore is a drug-free workplace, and employment is contingent upon successful completion of a detailed pre-employment screening process.

Job ID: 34040/102