Assistant Community Manager

Northland; Suwanee (GA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive Bonus Structure

401(k) + Company Match

Generous PTO (including birthdays &amp

Employee Apartment Discounts

Employee Assistance Program

Educational & Vocational Assistance

Job summary

Northland is seeking an Assistant Community Manager to support the Community Manager at The Maven at Suwanee, GA. This role involves assisting with day-to-day operations, supervising leasing and maintenance staff in the manager's absence, and overseeing rent collection and delinquency.

The position emphasizes profitability, cost control, and budget maintenance. Expect collaboration with management to deliver top-tier resident experiences, while maintaining professional standards with residents,

Qualifications

• Two years in a sales or customer-facing role is required.
• Hospitality or property management experience is preferred.
• Must multitask and manage time effectively with deadlines.
• Strong communication skills and ability to work with residents, vendors and staff.
• Weekend shifts may be required; travel may be needed to assist other properties.
• May need to operate a golf cart around the property.

Responsibilities

• Support the Community Manager with day-to-day operations.
• Assist supervision of leasing and maintenance staff in the manager's absence.
• Oversee rent collection and delinquency management.
• Help with profitability, cost control, and operating budget.

Skills

Customer-facing

Property management

Communication

Time management

Weekend shifts

Travel

Golf cart operation

Job description

About the Community:

The Maven at Suwanee is a 276-unit community located in Suwanee, GA. Residents at this community have access to exclusive amenities, including a modern swimming pool with a resident lounge, a chic outdoor kitchen and bar, and a state-of-the-art fitness center.

About the Role:

Northland is seeking an Assistant Community Manager to support the Community Manager with day-to-day operations at the community. The Assistant Manager monitors and enforces compliance with all company policies and procedures, assists with the supervision of leasing and maintenance staff in the absence of the manager, and oversees rent collection and delinquency. In collaboration with the Community Manager, the Assistant Manager will also be responsible for profitability, cost control, and maintaining the operating budget.

Northland's management team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, the Assistant Community Manager will be expected to proactively manage any concerns escalated to management as we strive to provide the best living experience at our communities.

Qualifications & Requirements:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• At least two years of experience in a sales or customer-facing role is required. Hospitality or property management experience is strongly preferred.
• The ability to multitask and manage time effectively while adhering to certain deadlines.
• Strong communication skills and the ability to work collaboratively with staff, residents, and vendors.
• Working weekend shifts may be required for this role and will be discussed in the interview process.
• Travel may be required to assist other properties as needed, or to attend training classes.
• May be required to operate a golf cart to travel around the property.

Physical Requirements:

• Must be able to stand, walk, and/or sit for extended periods of time, climb, bend, and squat.
• Must be able to occasionally push, pull, lift, and carry weights up to 50 pounds.
• Must be able to work inside and outside in all weather conditions.

Benefits Highlights:

• Competitive Bonus Structure
• 401(k) + Company Match
• Generous PTO (including birthdays & well-being time)
• Employee Apartment Discounts
• Employee Assistance Program
• Educational & Vocational Assistance

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.