Assistant Community Manager

Acento Real Estate Partners LLC.; Stone Mountain (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Disability & life insurance

Paid time off

Paid holidays

Employee Assistance Plan

401(k) with employer match

Bonus eligibility

Leasing commission

Referral program

Job summary

Acento Real Estate Partners LLC is hiring an Assistant Community Manager to support daily operations at residential communities. You will assist with leasing, manage resident relations, and help ensure smooth, compliant property operations.

The role emphasizes hands-on administration, tenant communications, and collaboration with vendors to maintain occupancy and service standards across properties.

Qualifications

• High school diploma or GED required; a Bachelor's in Marketing, Business, or related field a plus.
• 3+ years of leasing, property management, real estate, or related field.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).

Responsibilities

• Resident relations: Collect and post rent payments, assist residents with maintenance requests, ensure prompt follow-up.
• Leasing support: Assist with leasing, renewals, and move-in/move-out coordination; maintain occupancy goals.
• Administrative duties: Manage resident files, waiting lists, and documentation.
• Community walks: Conduct property inspections for curb appeal, safety, and cleanliness.
• Vendor & contractor coordination: Build and maintain relationships with third-party providers for timely work.
• Compliance & reporting: Ensure resident files comply with policies; assist audits and data collection.

Skills

Organizational skills

Communication skills

Customer service

Interpersonal skills

Team player

Education

High school diploma or GED

Bachelor's in Marketing or Business

Tools

Microsoft Office

Job description

Join Acento Real Estate Partners as an Assistant Community Manager!

At Acento Real Estate Partners, we don’t just manage properties—we build communities. Headquartered in the Washington, DC area, Acento is a premier investment management and property operations company with a strong focus on serving multifamily communities in Hispanic markets and Workforce Housing. Since our founding in 2002, we’ve grown through innovation, trust, and a deep commitment to delivering exceptional service across every property we manage.

We believe diversity is a strength, and our team reflects the vibrant communities we serve. At Acento, we’re redefining excellence in residential living—and we’d love for you to be a part of that mission.

Our own people say it... Acento is officially a GREAT PLACE TO WORK! Don’t just take our word for it—see for yourself: Great Place to Work Certified

Now Hiring: Assistant Community Manager

We're growing fast and looking for a motivated, detail-oriented Assistant Community Manager to support daily operations at one of our residential communities. In this vital role, you’ll help manage resident relations, support leasing efforts, and ensure the community runs smoothly and efficiently.

Your Day-to-Day Responsibilities:

• Resident Relations: Collect and post rent payments, assist residents with maintenance requests and concerns, and ensure follow-up is handled promptly and professionally.
• Leasing Support: Assist with apartment leasing, lease renewals, and move-in/move-out coordination. Help maintain occupancy goals through effective outreach and resident retention strategies.
• Administrative Duties: Manage resident files, waiting lists, and ensure all documentation (income, rent calculations, recertifications, inspections) is completed accurately and on time.
• Community Walks: Conduct regular property inspections to ensure curb appeal, safety, and cleanliness standards are maintained.
• Vendor & Contractor Coordination: Build and maintain strong relationships with third-party service providers to ensure timely and quality work on-site.
• Compliance & Reporting: Ensure that resident files are compliant with company policies and any applicable housing regulations. Assist with audits, reporting, and data collection.

What You Bring to the Table:

• High school diploma or GED required (Bachelor's in Marketing, Business, or a related field is a plus)
• 3+ years of experience in leasing, property management, real estate, or a related field
• Strong organizational skills and attention to detail
• Exceptional communication, customer service, and interpersonal skills
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
• A positive attitude, team-player mindset, and ability to thrive in a fast-paced environment
• A strong understanding of property management operations and resident services

Why You'll Love Working With Us:

• Medical, dental, and vision insurance with Health Reimbursement Account (HRA) partially paid by employer
• Short & long-term disability + life insurance at no cost to you
• 18 days Paid time Off
• 11.5 days Paid Holidays
• Employee Assistance Plan (EAP)
• 401(k) with 4% employer match
• Quarterly bonus eligibility
• Leasing commission & renewal bonus
• Employee referral program