Assistant Community Manager

Acento Real Estate Partners LLC.

Alexandria (VA)

On-site

USD 52,000 - 62,000

Full time

10 days ago

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Benefits offered by this job

Medical, dental, and vision insurance

Short & long-term disability

Paid time off

Paid holidays

Employee Assistance Plan

401(k) with employer match

Bonus eligibility

Leasing commission & renewal bonus

Employee referral program

Job summary

Acento Real Estate Partners seeks an Assistant Community Manager to support daily operations at a residential community. You will help manage resident relations, assist leasing efforts, and ensure the property runs smoothly and efficiently.

We value diversity and teamwork, offering competitive benefits and growth opportunities within a dynamic, community-focused company in the DC area.

Qualifications

High school diploma or GED required; Bachelor's in Marketing, Business, or related field is a plus.
3+ years of experience in leasing, property management, real estate, or related field.
Strong organizational skills and attention to detail.
Exceptional communication, customer service, and interpersonal skills.
Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
Positive attitude, team-player mindset, and ability to thrive in a fast-paced environment.
Strong understanding of property management operations and resident services.

Responsibilities

Resident Relations: Collect and post rent payments, assist residents with maintenance requests and concerns, and ensure follow-up is handled promptly and professionally.
Leasing Support: Assist with apartment leasing, lease renewals, and move-in/move-out coordination. Help maintain occupancy goals through effective outreach and resident retention strategies.
Administrative Duties: Manage resident files, waiting lists, and ensure all documentation (income, rent calculations, recertifications, inspections) is completed accurately and on time.
Community Walks: Conduct regular property inspections to ensure curb appeal, safety, and cleanliness standards are maintained.
Vendor & Contractor Coordination: Build and maintain strong relationships with third-party service providers to ensure timely and quality work on-site.
Compliance & Reporting: Ensure that resident files are compliant with company policies and any applicable housing regulations. Assist with audits, reporting, and data collection.

Skills

Strong organizational skills

Exceptional communication

Customer service

Interpersonal skills

Microsoft Office (Outlook, Excel, Word

PowerPoint

Team-player mindset

Ability to thrive in fast-paced env

Understanding of property management

Education

Bachelor's degree in Marketing or Business

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Join Acento Real Estate Partners as an Assistant Community Manager!

At Acento Real Estate Partners, we don’t just manage properties—we build communities. Headquartered in the Washington, DC area, Acento is a premier investment management and property operations company with a strong focus on serving multifamily communities in Hispanic markets and Workforce Housing. Since our founding in 2002, we’ve grown through innovation, trust, and a deep commitment to delivering exceptional service across every property we manage.

We believe diversity is a strength, and our team reflects the vibrant communities we serve. At Acento, we’re redefining excellence in residential living—and we’d love for you to be a part of that mission.

Our own people say it... Acento is officially a GREAT PLACE TO WORK!
Don’t just take our word for it—see for yourself:
Great Place to Work Certified

Now Hiring: Assistant Community Manager

We're growing fast and looking for a motivated, detail-oriented Assistant Community Manager to support daily operations at one of our residential communities. In this vital role, you’ll help manage resident relations, support leasing efforts, and ensure the community runs smoothly and efficiently.

Your Day-to-Day Responsibilities:

Resident Relations: Collect and post rent payments, assist residents with maintenance requests and concerns, and ensure follow-up is handled promptly and professionally.
Leasing Support: Assist with apartment leasing, lease renewals, and move-in/move-out coordination. Help maintain occupancy goals through effective outreach and resident retention strategies.
Administrative Duties: Manage resident files, waiting lists, and ensure all documentation (income, rent calculations, recertifications, inspections) is completed accurately and on time.
Community Walks: Conduct regular property inspections to ensure curb appeal, safety, and cleanliness standards are maintained.
Vendor & Contractor Coordination: Build and maintain strong relationships with third-party service providers to ensure timely and quality work on-site.
Compliance & Reporting: Ensure that resident files are compliant with company policies and any applicable housing regulations. Assist with audits, reporting, and data collection.

What You Bring to the Table:

High school diploma or GED required (Bachelor's in Marketing, Business, or a related field is a plus)
3+ years of experience in leasing, property management, real estate, or a related field
Strong organizational skills and attention to detail
Exceptional communication, customer service, and interpersonal skills
Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
A positive attitude, team-player mindset, and ability to thrive in a fast-paced environment
A strong understanding of property management operations and resident services

Why You'll Love Working With Us:

Medical, dental, and vision insurance with Health Reimbursement Account (HRA) partially paid by employer
Short & long-term disability + life insurance at no cost to you
18 days Paid time Off
11.5daysPaid Holidays
Employee Assistance Plan (EAP)
401(k) with 4% employer match
Quarterly bonus eligibility
Leasing commission & renewal bonus
Employee referral program