Assistant Community Manager

Fairfield Residential; San Jose (CA); On-site; USD 38,000 - 49,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Sick days

Volunteer time off

401(k) matching

Medical, dental & vision insurance

Flexible spending account

Life insurance

Job summary

Fairfield Residential in California is seeking an Assistant Community Manager to support property operations, drive resident satisfaction, and ensure financial accuracy. The role advances leasing and marketing experience within property management.

You will handle rent processing, reporting, and team mentorship while promoting fair housing compliance and strong resident relations in a fast-paced multifamily environment.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license may be required.
• Minimum of one year of residential leasing, sales, and/or property management experience required.
• Experience using Yardi or other related property management accounting software.
• Strong knowledge of Microsoft Outlook, Word, and Excel.
• Understanding of federal, state, and local fair housing laws and provisions.
• Ability to work a flexible schedule to include weekends, evenings, and some holidays.

Responsibilities

• Account for rent collections, process invoices, and prepare financial reports.
• Complete bank deposits and account reconciliations.
• Use Yardi software for property accounting tasks.
• Lease apartments and promote resident satisfaction.
• Respond to resident inquiries and resolve service issues promptly.
• Mentor leasing team and support the Community Manager.
• Ensure compliance with fair housing laws.

Skills

Customer service

Leasing

Leadership

Accounting basics

Education

High school diploma or equivalent

Tools

Yardi

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

About Fairfield

If you're driven and looking for a collaborative workplace that makes a difference, you just might be a fit for Fairfield! We are a leader in the multifamily housing industry and we're passionate about creating exceptional apartment living. As we continue to grow, we're dedicated to investing in our people. Our culture is built on trust, support, and the drive to do great work. Whether you're launching your career or bringing years of experience, you'll find opportunities to make an impact, develop your skills, and be part of something bigger. Come build your future with us!

About the Role

As an Assistant Community Manager, you’ll play a key role in supporting property operations, driving resident satisfaction, and ensuring financial accuracy. This position is ideal for someone ready to take their leasing and marketing experience to the next level in property management.

What You’ll Do

Below is a snapshot of what this role is all about. While there is more to it, this is the core focus. Accounting & Reporting Collect and post rent, process invoices, and prepare financial reports Complete bank deposits and account reconciliations Use Yardi software for property accounting Customer Service & Leasing Lease apartments and promote resident satisfaction Respond to resident inquiries and resolve service issues promptly Team Collaboration Mentor leasing team and support Community Manager Ensure compliance with fair housing laws

Why You’ll Love Fairfield

We're all about creating communities that people are proud to call home. Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.

Driven by Vision: We are a vertically integrated operator and investment manager in the multifamily sector with in-house development, construction, acquisition, and property and asset management services. As we continue to grow, we want you to grow with us.

Career Growth & Learning: Fairfield values new ideas at every level. We offer training, coaching, and mentoring to help associates develop their careers and inspire them to create change for the better.

Culture of Collaboration: Enjoy a professional, supportive environment where we work together to drive meaningful impact.

A Company that Cares: We are proud to offer robust benefit packages with a focus on both quality of care and affordability. We offer competitive compensation plans, 401(k) matching, and paid time off, including sick days and volunteer time off (VTO) to support causes that matter to you.

What We’re Looking For

• High school diploma or equivalent required
• Valid driver’s license may be required
• Minimum of one year of residential leasing, sales, and/or property management experience required
• Experience in leadership and supervising a staff preferred
• Experience using Yardi or other related property management accounting software
• Strong knowledge of Microsoft Outlook, Word, and Excel
• Strong math and accounting skills
• Understanding of financial statements (budget, financial reports, accounting information, etc.)
• Strong understanding of federal, state, and local fair housing laws and provisions
• Ability to work a flexible schedule to include weekends, evenings, and some holidays

Join Our Team!

Estimated Rate of Pay

$27.38 - $35.60

This position is non-exempt; the range above reflects hourly rates. The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) Matched 401(k) Medical, dental & vision insurance Flexible spending account Life insurance * Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.

Job duties for this position include: work safely and cooperatively with others, including supervisors; adhere to performance standards despite stressful conditions; communicate effectively and respectfully to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations. The material duties of this position involve access to our residents’ homes, both when they are present and when they are not. The material duties of this position also involve access to the confidential information of our residents, including their financial information. Criminal history may have a direct, adverse, and negative relationship with this job duty.

Pursuant to the Los Angeles, San Francisco, and San Diego County Fair Chance Ordinances, the California Fair Chance Act, and any other applicable law, we will consider for employment qualified applicants with arrest and conviction records.

At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1,000 communities since 1985. We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 35 markets nationwide. We have a great opportunity for you to work side by side with our passionate, bright and highly experienced professionals in the Multifamily Housing industry. Why consider us? Competitive Salary and Benefits Package. Careers are made at Fairfield- We are committed to developing our staff through our robust in-person, online and social training. Promotions from within are encouraged. Environmentally Aware- Fairfield leads the industry through our Living Green Program and our LEED Certified communities. Award Winning- Fairfield is recognized for our customer service, training and professionalism.