Senior Community Manager

Fairfield Residential; San Jose (CA); On-site; USD 98,000 - 127,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Sick days

Volunteer time off

401(k) matching

Medical, dental & vision insurance

Flexible spending account

Life insurance

Job summary

Fairfield Residential is seeking a Senior Community Manager to lead large-scale properties and drive operational excellence. You will oversee teams, manage budgets, and focus on occupancy and resident experience.

The role emphasizes financial performance, marketing execution, and strong customer service in a multifamily setting. We value collaboration, growth, and a culture that rewards initiative and accountability.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Industry certification preferred.
• Valid driver’s license may be required.
• 3+ years of hands-on property management experience.
• Multifamily property experience required.
• A successful track record as a supervisor is preferred.
• Strong understanding of financial statements and budgets.
• Experience with Yardi or other PM software.

Responsibilities

• Lead and develop a high-performing team while ensuring policy adherence.
• Manage property budgets and financial reporting; identify cost savings and revenue opportunities.
• Oversee occupancy and rental rate goals; conduct inspections and investor tours.
• Execute marketing programs and maintain accurate property representation; retain residents.

Skills

Team leadership

Budgeting

Financial reporting

Customer service

Occupancy management

Microsoft Excel

Microsoft Outlook

Education

High school diploma

Bachelor’s degree preferred

Industry certification preferred

Tools

Yardi

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

About Fairfield

If you're driven and looking for a collaborative workplace that makes a difference, you just might be a fit for Fairfield! We are a leader in the multifamily housing industry and we're passionate about creating exceptional apartment living. As we continue to grow, we're dedicated to investing in our people. Our culture is built on trust, support, and the drive to do great work. Whether you're launching your career or bringing years of experience, you'll find opportunities to make an impact, develop your skills, and be part of something bigger. Come build your future with us!

About the Role

Our Senior Community Managers are independent leaders who oversee large-scale properties and ensure operational excellence. This role focuses on team leadership, financial performance, and delivering exceptional resident experiences.

What You'll Do

• Lead and Develop Teams Recruit, coach, and motivate a high-performing team. Ensure adherence to company policies and procedures.
• Drive Financial Performance Manage property budgets and financial reporting. Identify cost‑saving and revenue‑generating opportunities.
• Oversee Property Operations Maintain occupancy and rental rate goals. Conduct property inspections and investor tours.
• Enhance Marketing and Customer Service Execute marketing programs and maintain accurate property representation. Implement resident retention strategies and resolve concerns professionally.

Why You'll Love Fairfield

We're all about creating communities that people are proud to call home. Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.

Driven by Vision: We are a vertically integrated operator and investment manager in the multifamily sector with in‑house development, construction, acquisition, and property and asset management services. As we continue to grow, we want you to grow with us.

Career Growth & Learning: Fairfield values new ideas at every level. We offer training, coaching, and mentoring to help associates develop their careers and inspire them to create change for the better.

Culture of Collaboration: Enjoy a professional, supportive environment where we work together to drive meaningful impact.

A Company that Cares: We are proud to offer robust benefit packages with a focus on both quality of care and affordability. We offer competitive compensation plans, 401(k) matching, and paid time off, including sick days and volunteer time off (VTO) to support causes that matter to you.

What We're Looking For

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Industry certification preferred.
• Valid driver’s license may be required.
• 3 or more years of hands‑on property management experience.
• Multifamily property experience required.
• A successful track record as a supervisor is preferred.
• Strong understanding of financial statements such as budget, financial reports, P&A Statements, General Ledger, etc.
• Experience in writing and maintaining budgets.
• Strong knowledge of Microsoft Outlook, Word, and Excel.
• Strong knowledge of Yardi or other property management accounting software.
• Strong understanding of federal, state, and local fair housing laws and provisions.
• A previous track record of maintaining occupancy and net operating incomes in multi‑family property management position(s).
• Ability to work a flexible schedule to include weekends, evenings, and some holidays.

Estimated Rate of Pay

Estimated Rate of Pay: $97,913.04 - $127,286.96 This position is exempt; the range above reflects annual salary. The pay range displayed for this position is determined by skills and experience required, location and job complexity* Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) Matched 401(k) Medical, dental & vision insurance Flexible spending account Life insurance * Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.

Job duties for this position include: work safely and cooperatively with others, including supervisors; adhere to performance standards despite stressful conditions; communicate effectively and respectfully to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.

Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations. The material duties of this position involve access to our residents’ homes, both when they are present and when they are not. The material duties of this position also involve access to the confidential information of our residents, including their financial information. Criminal history may have a direct, adverse, and negative relationship with this job duty.

Pursuant to the Los Angeles, San Francisco, and San Diego County Fair Chance Ordinances, the California Fair Chance Act, and any other applicable law, we will consider for employment qualified applicants with arrest and conviction records.

At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living.

Among the most experienced multifamily companies, Fairfield has developed and acquired over 1,000 communities since 1985. We are an award‑winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 35 markets nationwide. We have a great opportunity for you to work side by side with our passionate, bright and highly experienced professionals in the Multifamily Housing industry.

Why consider us? Competitive Salary and Benefits Package. Careers are made at Fairfield- We are committed to developing our staff through our robust in‑person, online and social training. Promotions from within is encouraged.

Environmentally Aware- Fairfield leads the industry through our Living Green Program and our LEED Certified communities.

Award Winning- Fairfield is recognized for our customer service, training and professionalism.

Are you interested in work made meaningful? We support residents living well, a workplace culture that is friendly, fun, collaborative and one that encourages success.

If you meet the minimum requirements and have a strong customer focused attitude, you are encouraged to submit your resume.