Company Overview
We are a growing property management firm committed to delivering high-quality living experiences for our residents. We pride ourselves on professionalism, integrity, and culture. We're currently seeking a motivated and customer-focused
Assistant Community Manager to support the daily operations of our 336-unit property, Sosa at Palo Alto in San Antonio, TX.
Position Summary
The ideal candidate must possess excellent communication skills, strong customer service skills, administration and computer skills. They will engage directly with our residents and address a wide range of needs and concerns. It’s an excellent opportunity for someone with multifamily experience who is motivated and inviting and thrives in a customer service driven environment.
Key Responsibilities
- Provide exceptional customer service to residents
- Maintain an excellent customer service relationship with residents and property owners, responding to inquiries in a timely manner
- Respond to and resolve resident requests/concerns promptly and courteously
- Conduct property tours and present apartments to prospective residents in a professional and persuasive manner
- Support lease renewals and negotiate terms when needed
- Coordinate with maintenance to ensure timely response to work orders and perform periodic property inspections
- Collect, post and deposit rental and other income within 24 hours of collection.
- Keep all lease files current and complete.
- Maintain dead files in proper condition.
- Prepare and deliver all delinquency, eviction, and three-day notices to vacate.
- Review all lease files prior to move-in.
- Schedule renewals or move-outs.
- Conduct resident move-outs in accordance with state law and company standards.
- Assume Community Manager’s responsibilities when not available.
Qualifications
- 2+ years of experience in multifamily property management with a demonstrated track record of success
- Excellent interpersonal skills and communication skills
- Administrative skills
- Must possess a positive attitude and strong customer service skills
- Yardi experience
- Lease up experience
- Bilingual, strongly preferred
- LIHTC/HUD experience, strongly preferred
- Section 8 experience
What We Require
- LIHTC tax credit experience
- Must be able to work Saturdays
- Valid driver’s license
- Must successfully pass pre-employment background check and drug test
Why Join Us?
- Competitive hourly wage $22-$24/hour based on experience
- Monthly renewal commission
- Supportive and collaborative work environment
- Opportunities for professional growth and development