Assistant Community Manager

Cardinal Group Companies; Salt Lake City (UT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Community Manager to provide comprehensive support in community operations. This role involves achieving property occupancy goals, assisting with leasing tours, and maintaining excellent customer service. You will play a vital part in designing resident retention programs and managing various administrative tasks. The ideal candidate thrives in a fast-paced environment and embodies the company's culture and core values. If you are passionate about community management and eager to grow in your career, this opportunity is perfect for you.

Qualifications

• Knowledge of leasing techniques and sales for multifamily housing.
• Experience in multifamily housing and community relations preferred.

Responsibilities

• Achieve property occupancy goals and assist with leasing tours.
• Respond efficiently to resident requests and maintain inventory.
• Participate in interviewing, screening, and hiring of staff.

Skills

Leasing Techniques

Customer Service

Multifamily Housing Experience

Microsoft Word

Microsoft Excel

Yardi / Entrata

Project Management

Communication Skills

Tools

Yardi

Entrata

Job description

Join to apply for the Assistant Community Manager role at Cardinal Group Companies

Position Details

Position: Assistant Community Manager (Full Time, Non Exempt)

Compensation: Hourly Rate, plus Benefits and Bonus eligibility

Summary

As an Assistant Community Manager, you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, marketing, social media, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance, and administrative activities.

Responsibilities

1. Achieve property occupancy goals.
2. Ensure Lead Tracking Solutions follow-up steps and data entry are completed daily.
3. Assist in giving leasing tours, answering leasing phone calls, and processing online inquiries.
4. Respond courteously and efficiently to resident requests.
5. Help design and implement resident retention programs, such as newsletters, referral programs, or social activities.
6. Maintain inventory and order administrative supplies and equipment.
7. Report, maintain, and submit all administrative forms, files, and reports timely.
8. Report unusual or extraordinary circumstances regarding residents or the property.
9. Assist in lease audits and ensure compliance with regulations.
10. Participate in interviewing, screening, and hiring of staff.
11. Assist in training, scheduling, and disciplinary actions for team members.
12. Seek educational opportunities for personal growth.
13. Participate in Cardinal U training as required.

Qualifications

1. Knowledge of leasing techniques and sales for multifamily housing.
2. Maintain professional customer service.
3. Experience in multifamily housing and community relations preferred.
4. Knowledge of Cardinal Group policies and community policies.
5. Proficient in Microsoft Word and Excel.
6. Knowledge of Yardi / Entrata and Pop Card preferred.
7. Available to work weekends.
8. Ability to manage multiple projects in a fast-paced environment.
9. Reliable transportation and willingness to travel locally.
10. Embodies the Cardinal Culture and Core Values daily.

Preferred Experience

1. Assistant Manager
2. Assistant Property Manager
3. Manager
4. Supervisor
5. Property Management
6. Onsite Manager
7. Real Estate
8. Leasing
9. Community Manager
10. Bookkeeping
11. Property Manager
12. Real Estate Assistant
13. Leasing Consultant

Work Environment

The work environment is primarily an office setting using standard office equipment. Reasonable accommodations are available for individuals with disabilities.

Physical Demands

Regular use of hands for typing and handling, standing, walking, reaching, sitting, and lifting up to 20 pounds. Vision requirements include close, distance, color, peripheral, and depth perception. Routine local travel may be required, with occasional overnight travel for training or company events.

Additional Information

This job description is not exhaustive and other duties may be assigned as needed.