Assistant Community Manager

Cardinal Group; Salt Lake City (UT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for an Assistant Community Manager to support community operations. This role involves managing leasing, marketing, and customer service while ensuring property compliance and resident satisfaction. Ideal candidates will thrive in a fast-paced environment and possess strong customer service and leasing skills. Join a dynamic team where your contributions will directly impact community success and resident experiences. If you are passionate about community management and eager to grow in a supportive environment, this opportunity is perfect for you.

Benefits

Health Benefits

Bonus Eligibility

Training Opportunities

Flexible Work Environment

Qualifications

• Strong knowledge of leasing and sales for multi-family housing.
• Excellent customer service and communication skills required.
• Experience in property management is preferred.

Responsibilities

• Support community operations including sales, leasing, and marketing.
• Assist in maintaining property occupancy goals and resident satisfaction.
• Handle administrative tasks and ensure compliance with regulations.

Skills

Customer Service

Leasing Techniques

Sales

Multi-Family Housing Knowledge

Time Management

Communication Skills

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Yardi

Entrata

Pop Card

Job description

S356A - Ivory Univ. House
434 S Mario Capecchi Dr
Salt Lake City, UT 84112, USA

POSITION: Assistant Community Manager (Full Time, Non Exempt)

COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility

SUMMARY

As an Assistant Community Manager, you are primarily responsible for providing comprehensive support in ALL aspects of community operations, including sales, leasing, marketing, social media, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance and administrative activities.

RESPONSIBILITIES (Including but not limited to):

• Consistently achieves property occupancy goals.
• Ensures that Lead Tracking Solutions follow up steps and data entry are completed daily at the community level.
• Assists in giving leasing tours, answering leasing phone calls and processing online inquiries as needed.
• Ensures efficient and courteous response to all resident requests.
• Assists the Community Manager in designing and implementing a resident retention program, i.e, a newsletter, resident referral program or social activities.
• Maintains inventory and orders all necessary administrative supplies and equipment for the maintenance department.
• Responsible for the efficient and timely reporting, maintenance and submission of all administrative forms, files and reports.
• Reports any unusual or extraordinary circumstances regarding the residents or the property.
• Assists in lease audits when present at a community.
• Ensures that the community maintains all compliance regulations.
• Assists the Community Manager in interviewing, screening and hiring of any potential employee at the community.
• Assists the Community Manager in subsequent orientation, training and scheduling of all Team Members.
• Assists the Community Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Seeks educational opportunities and self improvement for personal growth and development.
• Participates in Cardinal U training as required.

QUALIFICATIONS

• Thorough knowledge of leasing techniques and sales for conventional multi family housing.
• Maintains a consistent level of professional customer service.
• Prior experience in multi family housing and community relations preferred.
• Thorough knowledge of Cardinal Group policies and procedures and community policies.
• Excellent computer skills: Microsoft Word and Excel.
• Working knowledge of Yardi / Entrata and Pop Card is preferred.
• Ability to thrive in a fast paced environment and manage multiple projects simultaneously.
• Must have reliable transportation and be willing to travel locally between work sites.
• Ability to embody the Cardinal Culture and Ivory University House Core Values every day.

CANDIDATES WITH THE FOLLOWING CAREER EXPERIENCE PREFERRED:

• Assistant Property Manager
• Manager
• Property Management
• Onsite Manager
• Leasing
• Community Manager
• Property Manager
• Leasing Consultant

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member is frequently required to stand; walk; reach with hands and arms, and stoop, or squat. The Team Member is often required to sit. The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Routine local travel may be required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Non routine, overnight travel may be required to attend company functions, training, property visits, and other situations necessary for the accomplishment of special projects that may be assigned from time to time.

The above job description is not intended to be an all inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.