Assistant Community Manager

Westminster Management; Ridgeland, Northern (MS, KY); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employee housing discounts

401k match

Health insurance

Job summary

Westminster Management is seeking a value-driven leasing professional to welcome prospects, lead engaging property tours, and guide applicants through the leasing process. You will collaborate with the team to maintain occupancy, process payments, and address delinquencies while ensuring a top-tier resident experience.

The role emphasizes strong communication, tech proficiency (MS Office, Teams, Zoom), and experience with yardi or similar PM software.

Qualifications

• 2+ years of property management or collections experience.
• Proficiency in Microsoft Office and collaboration tools.
• Experience with Yardi preferred.
• Strong communication and multitasking abilities.
• Ability to walk stairs and conduct site visits.

Responsibilities

• Greet prospects with a warm welcome and provide personalized property tours.
• Close the deal by guiding applicants through the leasing process and understanding their needs.
• Market properties via social media, local events, and campaigns.
• Manage tenant accounts, collect rent, process payments and address delinquencies.

Skills

Customer service

Tech-savvy

Communication skills

Problem-solving

Multitasking

Physical tasks

Tools

Microsoft Office

Teams

Zoom

Yardi

Job description

Are you a people-person with a passion for creating amazing experiences? Do you thrive in a fast-paced, team-oriented environment where no two days are the same? If so, we want YOU to be the face of our community!

What You’ll Do:

• Welcome & Wow! Greet prospects with a warm smile and give personalized property tours.
• Close the Deal! Turn prospects into happy residents by understanding what prospects are looking for in their home and their community and by guiding them through the application process.
• Market & Shine! Use creative strategies to spread the word about our properties through social media, local events, and marketing campaigns.
• Be the Go-To Expert: Manage tenant accounts, collect rent, process payments and address delinquencies with active communication.
• Drive Results: Generate financial reports to track all outstanding balances and identify delinquent accounts.
• Engage and Retain: Respond to tenant inquiries, conduct tours, and assist with leasing and lease renewals to maximize occupancy.
• Collaborate and Lead: Work closely with the team, support the Property Manager and step in for the Property Manager when needed.
• Keep Things Moving: Ensure apartments are move-in ready and manage all compliance tasks seamlessly. Comply with all company policies, lease agreements, and relevant regulations.

What You’ll Bring to the Team:

• Welcome & Wow! Greet prospects with a warm smile and give personalized property tours.
• Close the Deal! Turn prospects into happy residents by understanding what prospects are looking for in their home and their community and by guiding them through the application process.
• Market & Shine! Use creative strategies to spread the word about our properties through social media, local events, and marketing campaigns.
• 2+ years of property management or collections experience.
• Tech-savvy with proficiency in Microsoft Office, collaboration tools like Teams and Zoom, and property management software (Yardi preferred).
• Detailed and results-driven, with a strong aptitude for collections and following up.
• Strong communication, problem-solving, and multitasking skills.
• Ability to handle physical tasks like walking stairs and managing site visits.

Why You’ll Love This Role:

• Competitive Pay & Perks! Your hard work and success are rewarded with great wages and bonuses!
• Awesome Benefits! We offer employee housing discounts, 401k match, health insurance with no waiting period, tuition reimbursement, relocation bonuses and more!
• Growth Potential: Expand your property management skills and pave the way to building a rewarding career.
• Dynamic Environment: Enjoy a variety of responsibilities that keep every day exciting.
• Team Spirit: Join a supportive, collaborative team that values your contributions.
• Impact: Help create a welcoming, thriving community for our residents.

Your New Adventure Awaits!

This is more than just a job – it’s your chance to be part of a community and grow with a company that values passion, creativity, and excellence. If you’re ready to start or continue an exciting career in leasing,