Assistant Community Manager

Envolve; Richmond (VA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Short Term and Long‑Term Disability

Company Paid Life Insurance

Apartment Discounts

401(k) Plan

Paid Holidays

Paid Time Off

Job summary

Envolve Community Management, LLC is seeking an Assistant Community Manager for St. Lukes Apartments in Richmond, VA.

You will support the Community Manager in daily on-site operations, leasing, and resident relations, with duties spanning reporting, rent collection, and staff coordination. The role requires strong communication skills, customer service focus, and a basic understanding of HUD/HAP and tax credits.

Qualifications

• Microsoft Word and Excel proficiency.
• Understanding of compliance documents and deadlines.
• Strong customer service and communication skills.
• HUD/HAP and tax credit knowledge preferred.

Responsibilities

• Assist in directing leasing, maintenance and housekeeping staff.
• Maintain knowledge of area competition and market surveys.
• Prepare weekly activity reports and rental applications.
• Record resident requests and support renewal/retention programs.
• Assist in rent collection and reporting.
• Perform other tasks as assigned.

Skills

MS Word

MS Excel

Job description

Saint Luke, 3901 Pilots Ln, Richmond, VA 23222, USA

Envolve Community Management, LLC owns and professionally manages apartment communities located in select markets throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to live.

We offer a variety of career opportunities including residential apartment management, leasing, maintenance, and more. We are recruiting friendly and self‑motivated individuals with positive attitudes and a drive to succeed to join our growing company.

We are currently searching for a full‑time Assistant Community Manager to work at St. Lukes Apartments in Richmond, VA.

This position is responsible for assisting the Community Manager in the daily aspects of on‑site management and operations for the community at which they are employed. The assistant will also assist the Community Manager and supervisors with special projects and administrative tasks.

Duties

• Assist in directing and supervision of leasing, maintenance, janitorial, and housekeeping staff.
• Maintain a current knowledge of area competition and market surveys.
• Complete or supervise completion and accuracy of weekly activity reports, all rental applications and recording of all rental and leasing information.
• Assist Community Manager in the reporting, assigning, and recording of all resident requests.
• Assist Manager in the implementation of resident renewal and retention programs.
• Responsible for the collection, receipting, and recording of all rents.
• Collection of all delinquent rents.
• Provide reports as required.
• Other tasks as assigned.

Qualifications

• Computer knowledge of MS Word and MS Excel.
• Full understanding of compliance documents and deadlines.
• Commitment to exceptional customer service.
• Proven track record of strong team‑building skills.
• Excellent written and verbal communication skills with attention to detail.
• Knowledge of HUD/HAP and tax credit required.

Benefits for Full‑Time Employees

• Medical, Dental, and Vision Insurance.
• Short Term and Long‑Term Disability Plans.
• Company Paid Life Insurance.
• Apartment Discounts.
• 401(k) Plan.
• Paid Holidays.
• Paid Time Off.

Background Screening and Drug Test Required.

Equal Opportunity Employer. Minorities, Women, Disabled, Veterans and Individuals with Disabilities are encouraged to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.