Senior Community Manager

North Shore Gardens; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Commission structure

Medical benefits

Dental benefits

Paid holidays

Advancement opportunities

Job summary

North Shore Gardens in Richmond, VA is seeking a Senior Community Manager for a large apartment community. This full-time role oversees leasing production, team leadership, and day-to-day property operations, with a focus on revenue growth and tenant relations.

The position offers a commission structure and comprehensive benefits. You will report to the Regional Manager, supervise leasing and maintenance staff, and drive occupancy, turnover efficiency, and financial performance across the

Qualifications

• Polished, engaging leaders with management experience.
• Ability to thrive in a high-energy, upscale environment.
• Willingness to participate in training and ongoing education.

Responsibilities

• Maximize rental revenue by maintaining high occupancy and minimizing vacancy loss.
• Lead and supervise leasing/marketing and maintenance personnel.
• Oversee turnover, move-ins/outs, and inspections to minimize downtime.
• Understand site leasing trends, traffic patterns, and product availability.
• Maintain cleanliness and maintenance in all sales/leasing areas and communicate issues.
• Improve NOI through revenue optimization and expense controls.
• Review monthly financial statements and oversee accounts payable.
• Administer tenant leases, enforce terms, and ensure screening procedures.
• Prepare annual budgets and report financials to owners monthly/quarterly.
• Perform periodic property inspections and supervise third-party vendors.
• Complete other tasks as directed.

Job description

Property Management is presently accepting resumes for a full-time Senior Community Manager for one of our large apartment communities Richmond, VA. This is an excellent opportunity to join a growing and dynamic company with a broad future and a promote-from-within company culture.

We are seeking polished, engaging and energetic leaders with management experience and a commitment to apply their very best in a high-energy, upscale environment that rewards your efforts. Through training, coaching and continued education we develop our community managers to become the best in the industry!

In addition to a competitive salary, we offer a generous commission structure, full medical and dental benefits, paid holidays, vacation time, continued training, advancement opportunities and much more!

General Summary

Under the immediate supervision of the Regional Manager, the Community Manager is responsible for all aspects of leasing production at an apartment community.

Essential Job Duties And Responsibilities

• Maximize rental revenue by maintaining high occupancy and reduction of vacancy loss, bad debt loss, and concessions
• Lead and supervise a team consisting of leasing/marketing personnel and maintenance personnel
• Supervise apartment turnover process (including move-in/out inspections, processing applications, and monitoring unit “make-ready” requirements). Minimize unit “down-time” and vacancy loss due to turnover
• Have an in-depth understanding of site leasing trends, traffic patterns and product availability
• Ensure all sales & leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
• Improve Net Operating Income (NOI) through revenue maximization and expense controls while maintaining the physical asset
• Recommend changes to rents and fees in accordance with market changes
• Review and analyze monthly financial statements
• Supervise, monitor, and process accounts payable including posting, coding, and approving all site invoices
• Administer tenant leases and maintain good tenant relations; review, understand and enforce lease terms. Communicate with tenants to address their needs and resolve any issues. Ensure the proper execution of all screening procedures
• Prepare annual budgets and review monthly financial reports for individual portfolio properties and provide to owners monthly and quarterly
• Perform periodic inspections of the properties. Maintain the assigned Portfolio at a high level of appearance and performance. Resolve emergency maintenance issues
• Obtain and supervise third party vendors; evaluate service contract requirements and establish performance specifications and documents; manage the competitive bid process
• Completes other tasks as directed and assigned.