Assistant Community Manager

Arqline; North Canton (GA); On-site; USD 42,000 - 58,000; Full time

Job summary

Arqline is seeking an Assistant Property Manager in the United States to support the Property Manager with renewals, delinquency management, and maintenance oversight. The role emphasizes maximizing lease renewals, maintaining resident satisfaction, and ensuring regulatory compliance.

You will supervise maintenance staff, coordinate with leasing, and assist in financial tasks while fostering positive resident relations and community engagement.

Qualifications

• 1-3 years of property management or leasing experience.
• Strong customer service and leasing focus.
• Proficient with RealPage or Yardi and MS Office.
• Able to work independently and in a team.
• Detail oriented with strong organizational skills.

Responsibilities

• Lease Renewals and Resident Retention: Manage renewal process and renewals incentives.
• Delinquency Management: Monitor accounts and issue late notices; coordinate follow-up.
• Eviction Coordination: Assist with eviction processes and legal compliance.
• Operational Oversight: Oversee daily property operations and inspections.
• Team Leadership: Supervise maintenance staff and coordinate with leasing.
• Financial Management: Assist rent collections and accounts payable.
• Resident Relations: Maintain positive resident relations and organize events.

Skills

Organizational skills

Time management

Attention to detail

Customer service

Leasing / resident relations

Education

High school diploma or equivalent

Associate's degree in Business/Management/Real Estate preferred

Tools

RealPage

Yardi

Microsoft Office

Job description

Revised: 3.2026Summary:The Assistant Property Manager plays a vital role in supporting the Property Manager in the effective management of the property, with a strong emphasis on maximizing lease renewals, managing delinquent accounts, and overseeing maintenance operations. This position requires a proactive individual who can enhance resident satisfaction, ensure compliance with company policies, and drive financial performance through effective management of resident accounts and maintenance teams.Essential Duties and Responsibilities:Lease Renewals and Resident Retention:Manage the lease renewal process, ensuring timely communication with residents regarding renewal options & incentives to maximize retention rates.Analyze renewal trends and develop strategies to improve renewal rates and resident satisfaction.Delinquency Management:Monitor resident accounts for delinquent payments and implement appropriate follow-up actions, including issuing late notices and coordinating eviction processes when necessary.Maintain accurate records of delinquent accounts and communicate effectively with residents to resolve payment issues.Eviction Coordination:Assist the Property Manager in the eviction process by preparing necessary documentation and ensuring compliance with legal requirements.Operational Oversight:Oversee daily operations of the property, ensuring adherence to company policies and regulatory requirements.Conduct regular inspections of the property to assess maintenance needs and ensure high standards of cleanliness and safety.Team Leadership:Supervise maintenance staff, ensuring timely completion of work orders and adherence to quality standards.Collaborate with the leasing team to ensure effective communication and coordination of resident services.Financial Management:Assist in managing budgets, including rent collections, accounts payable, and tenant notices.Maintain accurate resident records, including payment histories and lease agreements.Resident Relations:Foster positive relationships with residents through effective communication and prompt resolution of issues.Organize and participate in resident events and functions to enhance community engagement.Preferred Qualifications:Education:High school diploma or equivalent; Associate’s degree in Business, Management, or Real Estate preferred.Experience:1-3 years of experience in property management or a related field, with a focus on customer service and leasing.Skills:Excellent organizational and time management skills, with attention to detail.Proficiency in property management software (e.g., RealPage, Yardi) and Microsoft Office Suite.Attributes:Ability to work independently and as part of a team, demonstrating a positive attitude and professionalism.Strong problem-solving skills and the ability to handle difficult situations with tact and diplomacy.Physical Demands:While performing the duties of this job, the employee is regularly required to sit, stand, walk, and use hands to handle or feel.Ability to lift and/or move up to 25 pounds occasionally.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Diversity and Inclusion Statement:Arqline is committed to fostering a diverse and inclusive workplace. We believe that diversity in thought, background, and experience contributes to our success. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.Acknowledgment:This job description is intended to describe the general nature and responsibilities of the position. Employees are required to comply with supervisory instructions and perform other job duties as necessary. This job description does not constitute an employment contract.