Assistant Community Manager

Asset Living; Greenville (SC); On-site; Full time

Job summary

A leading property management firm seeks an Assistant Community Manager to oversee daily operations and financial functions of a housing community. The role involves managing rent collection, staff supervision, and ensuring compliance with policies. Ideal candidates will have a high school diploma, experience in the housing industry, and strong customer service skills. A comprehensive rewards package is offered, including benefits and bonuses.

Benefits

401K

Bonuses

Paid Time Off

Qualifications

• High School Diploma or equivalent; Bachelor's preferred.
• 2 years in housing industry or related experience.

Responsibilities

• Oversee daily operations and financial functions.
• Manage rent collection, personnel, leasing, and maintenance.
• Ensure staff compliance with policies and promote harmony.

Skills

Customer Service

Financial Management

Personnel Management

Administrative Management

Education

High School Diploma

Bachelor's Degree

Tools

Basic Computer Skills

Job description

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Company Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our passion has driven our growth from a small property management firm to one of the most trusted in real estate. Our portfolio includes properties across multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living values diversity and innovation, fostering an environment of collaboration and growth. Recognized as a top workplace and a member of IREM as an Accredited Management Organization (AMO), we lead with shared success and leadership.

Role Overview

The Assistant Community Manager oversees daily operations and financial functions of the housing community under the supervision of the Community Manager. Responsibilities include managing rent collection, personnel, leasing, maintenance, financial, administrative, and risk management tasks, especially in the absence of the Community Manager. You will supervise staff and ensure compliance with company policies, safety, and fair housing guidelines.

Essential Duties & Responsibilities

Financial Management

• Post all payments and income accurately and timely.
• Process and reconcile accounts receivable daily.
• Follow up on bad debts, prepare late notices, contact residents and guarantors, and file evictions.
• Help meet budgeted revenues, expenses, and Net Operating Income.
• Post charges to resident accounts, including utility bill-backs.
• Conduct end-of-month closing and reporting.
• Maintain accurate records and audit resident files.
• Post move-out charges, security deposits, and refunds.

Personnel Management

• Attend onsite daily.
• Screen, hire, train, coach, and develop staff using consistent techniques.
• Ensure staff effectiveness through ongoing training and coaching.
• Promote harmony and high performance among staff.
• Ensure staff compliance with policies.
• Implement effective leasing techniques and marketing strategies.
• Address resident concerns and develop retention programs.
• Show, lease, and move in prospective residents.

Administrative Management

• Provide excellent customer service and monitor service requests.
• Maintain property appearance and ensure timely repairs.
• Assist in supervising operational functions.
• Manage resources, equipment, and supplies economically.

Qualifications

• High School Diploma or equivalent; Bachelor's preferred, or 2 years in housing industry, or related experience.
• Basic computer skills and software proficiency.
• Knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly stand or sit, communicate, and perform repetitive motions.
• Move about property, ascend/descend ladders, lift objects up to 25 lbs, and work in various environments and conditions.

Asset Living offers a comprehensive rewards package, including benefits, 401K, bonuses, and paid time off. Salary range: $18/hour. This description is not exhaustive and may change.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Sales