Assistant Community Manager

LEDIC Realty Management / Envolve; Gastonia (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Envolve is seeking a dedicated Full Time Assistant Community Manager for the Villas at Union Trace in Gastonia, NC. You will support the community management, oversee staff tasks, engage with residents, and contribute to a welcoming environment. Ideal candidates have property management or relevant experience and strong communication skills. Join a thriving team focused on resident satisfaction and community improvement.

Benefits

Medical and Vision insurance

401(k) with employer match

Paid Time Off and 11 paid holidays

Employee Assistance Program

Training and Development

Qualifications

• 1-2 years in property management preferred.
• Reliable transportation.
• Must be able to work weekends.

Responsibilities

• Assist in supervising maintenance and housekeeping staff.
• Maintain knowledge of area competition and market surveys.
• Implement resident renewal and retention programs.

Skills

Strong communication skills

Accounting skills

Ability to multitask

Education

High School diploma or equivalent

Some college preferred

Job description

Envolve Client Services Group professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance, and more. We, the Envolve team, are recruiting friendly, self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Full Time Assistant Community Manager to work at the Villas at Union Trace located in Gastonia, NC.

Essential Duties and Responsibilities:

• Assist in directing and supervising maintenance, janitorial, and housekeeping staff
• Assist manager in inspecting the physical and interior and exterior of the property
• Make recommendations to the Community Manager for necessary improvements
• Help create and maintain a company culture focused on development, loyalty, team spirit, and unity among personnel
• Assist manager in supervising leasing personnel
• Maintain current knowledge of area competition and market surveys
• Make periodic reports to the manager after visiting surrounding competition properties
• Complete or supervise the completion and accuracy of weekly activity reports
• Complete or supervise the completion and accuracy of all rental applications and record all rental and leasing information
• Assist in training onsite leasing personnel
• Assist in reporting, assigning, and recording all resident requests
• Implement resident renewal and retention programs in collaboration with the manager
• Handle resident requests and communicate effectively with residents
• Responsible for collecting, receipting, and recording all rents
• Collect delinquent rents
• Prepare accurate month-end reports on income and lease analysis
• Record and report all bank deposits daily
• Collect NSF payments
• Handle legal filings for delinquent accounts and follow through until eviction, under the manager's direction
• Perform other duties as assigned

Education and Work Experience Requirements:

• High School diploma or equivalent; some college preferred
• 1-2 years of property management or equivalent business experience preferred
• 1-3 years of experience in leasing, sales, hospitality, or customer service

Specific Job Knowledge, Skills, and Abilities:

• Strong communication skills for interacting with employees and residents
• Ability to follow directions and improve from feedback
• Above-average accounting and budgeting skills
• Ability to assess market conditions and develop marketing and leasing strategies
• Capable of assuming manager responsibilities in the absence of the manager
• Maintain a professional appearance and work collaboratively on the property
• Ability to multitask effectively

Benefits include:

• Medical, Vision, 401(k) with employer match, Short and Long Term Disability, Life/AD&D insurance
• Paid Time Off, 11 paid holidays, Employee Assistance Program, Training and Development

EOE Minorities/Female/Disabled/Veterans. Background screening and drug test required.

Qualifications

Experience

Required

Reliable transportation. Must be able to work weekends.

1-2 years:

Tax Credit and Property Management experience preferred.

Preferred

1-2 years in property management.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.