Assistant Community Manager

LSA Management; Belmont (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

LSA Management, a leading property management firm in the Southeast, seeks an Assistant Community Manager to enhance resident satisfaction and profitability. This full-time position involves overseeing daily operations, aligning community goals with leadership, and driving financial growth in a vibrant apartment community. Candidates should have 3-5 years in property management, strong leadership skills, and the ability to work under pressure.

Benefits

401(k) with matching

Dental, health, and vision insurance

Employee assistance and discount programs

Flexible schedule and spending account

Life insurance

Paid time off and parental leave

Professional development assistance

Qualifications

• 3-5 years in Multifamily property management.
• 2+ years as a community/property manager.
• Strong communication skills and leadership experience.

Responsibilities

• Oversee daily operations and ensure resident satisfaction.
• Implement strategies to improve resident retention.
• Drive financial growth through effective marketing.

Skills

Leadership

Communication

Conflict Resolution

Professional Appearance

Ability to Work Under Pressure

Tools

Microsoft Office

Yardi

RealPage

Job description

Who is LSA Management? LSA Management is a forward-thinking property management firm dedicated to providing top-tier services for apartment communities across the Southeast. We combine the expertise and passion of Laurel Street with a long-term focus on quality and impact, creating a unique opportunity to add value to residents, team members, and partners. Headquartered in Charlotte, NC, we manage 3,000 units and aim to expand to 10,000 by 2030.

The Opportunity As an Assistant Community Manager at LSA Management, you will play a crucial role in ensuring resident satisfaction and community profitability. You will oversee daily operations, foster a positive living environment, and drive financial growth. You will work closely with senior leadership to align community goals with company objectives, ensuring a seamless and efficient management process.

The Skillset

• 3-5 years in Multifamily property management

• 2+ years as a community/property manager

• Skilled in resolving resident concerns • Proven leadership experience

• LIHTC and Tax Credit knowledge preferred

• Strong communication skills

• Ability to interact with senior executives

• Works well under pressure

• Professional appearance

• Proficiency in Microsoft Office

Experience:

• 3 years in property management (Required)

• 3 years with Fair Housing regulations, LIHTC (Required)

• 3 years with Yardi and/or RealPage experience (Required)

• 3 years as a Community Manager (Required)

Responsibilities:

• Assess the community's financial health and resident satisfaction.
• Collaborate with leadership to understand community goals and challenges.
• Familiarize yourself with company policies and procedures.
• Implement strategies to improve resident satisfaction and retention.
• Drive financial growth through effective marketing and leasing.
• Foster a collaborative and inclusive team environment.
• Achieve 0% rent delinquency.
• Align community operations with company goals.
• Build and maintain strong relationships with residents and team members.

Job Type
• Full-time

Benefits
• 401(k) with matching
• Dental, health, and vision insurance
• Employee assistance and discount programs
• Flexible schedule and spending account
• Life insurance
• Paid time off and parental leave
• Professional development assistance

Schedule
• 8-hour shifts, Monday to Friday
• Saturdays based on property needs