Assistant Community Manager

CIG Communities; Cincinnati (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

At CIG Communities, we are looking for an Assistant Community Manager to help oversee daily operations in residential property management. This dynamic role includes responsibilities from leasing to compliance, and offers real opportunities for career growth in a supportive and innovative environment.

Benefits

Competitive pay + bonuses

Great benefits and paid time off

Opportunities for career growth

Supportive, team-oriented culture

Qualifications

• 1-2 years of related experience or training in property management or customer service.
• Strong communication and problem-solving skills are essential.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Support efficient daily operations of the community.
• Assist with reports, compliance documents, and resident renewals.
• Respond courteously to residents and vendors.

Skills

Communication

Problem Solving

Customer Service

Education

High school diploma or GED

Tools

Property management software

Job description

Assistant Community Manager
Location:Cincinnati, OH
Company: CIG Communities
Website: www.cigcommunities.com

Your Next Chapter Starts Here
At CIG Communities, we’re more than a property management company—we’re community builders. With a growing footprint across Kentucky,Ohio, and Florida, and bold plans for expansion, we’re on a mission to create places people love to live—and work. We believe in innovation, empowerment, and professional growth every step of the way.

If you’re detail-oriented, people-focused, and ready to grow your career in multi-family housing, this is the opportunity for you.

The Role: Assistant Community Manager
As our Assistant Community Manager, you’ll be the right hand to the Community Manager—helping keep the community running like a well-oiled machine. From leasing and resident retention to reporting and compliance, you’ll have your hands in a little bit of everything—and play a vital part in creating a community residents are proud to call home.

What You’ll Do
Your day-to-day will be dynamic and meaningful, including:

• Supporting efficient daily operations of the community
• Entering accurate resident data into our property software system
• Assisting with reports, compliance documents, HUD recertifications, and lead paint forms (if applicable)
• Supervising staff in the Community Manager’s absence
• Managing resident and maintenance files, collections, and evictions
• Participating in hiring and onboarding of on-site staff
• Leading leasing efforts and resident renewals using proven sales techniques
• Helping design and implement community engagement efforts like newsletters, events, and referral programs
• Ensuring all on-site staff maintain professional appearance and behavior
• Responding courteously and promptly to residents, vendors, and prospects
• Collecting and recording rent payments, and making daily bank deposits
• Reporting unusual property or resident circumstances
• Assisting with marketing, community outreach, and special projects
• Attending industry events and seeking professional development opportunities
• Always upholding fair housing laws and CIG Communities policies and procedures

What You Bring
You’re organized, outgoing, and ready to take initiative. Your ideal background includes:

• High school diploma or GED
• 1–2yearsof related experience or training in property management or customer service
• Strong communication and problem-solving skills
• A team-first attitude with the ability to work independently when needed
• Familiarity with property management software (a plus, but not required)
• A passion for helping others and creating great resident experiences
• Bi-lingual in English and Spanish is a plus, but not required.

Why You’ll Love It Here

• Competitive pay + bonuses
• Great benefits and paid time off
• Real opportunities for career growth
• Supportive, team-oriented culture
• Innovative leadership that values your ideas
• Work with a company that’s growing fast and thinking big

Ready to Join a Team That Feels Like Home?
We’d love to hear from you. Apply today and let’s build something great together.