Assistant Community Manager

McClure Management Inc.; Carlsbad (CA); On-site; USD 60,000 - 80,000; Full time

Job description

Are you passionate about community management and making a positive impact in your community? Do you value transparency, continuous improvement, and a positive attitude? Look no further, MMI- McClure Management Inc. is seeking an Assistant Community Manager who shares our values and is committed to delivering the highest value to our clients. As an Assistant Community Manager, you will play a vital role in ensuring the smooth operation of community associations and providing exceptional service to our clients.

Responsibilities

1. Assist Community Managers in developing and implementing strategic plans for community associations.
2. Collaborate with Community Managers in preparing and presenting reports, budgets, and financial statements.
3. Maintain accurate records and ensure compliance with governing documents, laws, and regulations.
4. Manage vendor contracts and ensure timely completion of work orders.
5. Assist in the coordination of community events, meetings, and workshops.
6. Respond promptly to homeowners' inquiries and work to resolve issues effectively.
7. Conduct regular property inspections and identify potential problems or issues.

The Assistant Community Manager is responsible for handling a variety of tasks related to community association management. The successful candidate will possess excellent communication skills and the ability to provide exceptional customer service to homeowners and board members.

Skills required to be successful:

1. Empathy: The ability to put oneself in another's shoes and understand their perspective.
2. Determination: The drive to complete tasks and find solutions to problems.
3. Connection: The ability to build and maintain positive relationships with clients and colleagues.
4. Respect: The ability to treat others with dignity and respect.
5. Persistence: The ability to persist in the face of obstacles or challenges.
6. Composed: The ability to remain calm and composed under pressure.
7. Trustworthy: The ability to be relied upon to maintain confidentiality and handle sensitive information.
8. Detail-oriented: The ability to pay close attention to details and ensure accuracy.
9. Dependable: The ability to be punctual, reliable, and accountable.
10. Accountable: Taking responsibility for actions and delivering results as expected.

Required Qualifications:

1. 3-5 years of proven customer service experience or similar position.
2. Bachelor degree or equivalent.
3. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
4. Excellent verbal and written communication skills.
5. Must be able to lift 30 lbs.
6. Ability to maintain extended periods of sitting and standing throughout the workday.
7. Continuous engagement in verbal communication with clients, guests, supervisors, associates, and vendors.
8. Proficient communication skills for both phone and in-person interactions to effectively address business-related matters.

Join our team and become a part of an organization that values its employees and provides opportunities for growth and advancement. As an Assistant Community Manager, you will be at the forefront of our organization, contributing to our success through your dedication and commitment to exceptional service. Hourly pay range, $18-$20 depending on experience.

If you possess the required skills and qualifications and are excited about the prospect of working with a leading association management company, please submit your application with a resume highlighting your relevant experience. We look forward to hearing from you!

BENEFITS

We offer a generous benefits program, including an alternative workweek, several paid holidays, vacation, and flex time.

If you are up for a great challenge, please respond by emailing your resume, your requested pay requirement, and your customized cover letter in word and PDF format. Responses received without these three items will not be considered.

Compensation depends on experience.

MMI-McClure Management Inc. is an Equal Opportunity Employer.