Assistant Community Manager

Fairstead ESC LLC; Bronx (ID); On-site; USD 38,572 - 43,050; Full time

Benefits offered by this job

Generous employer contribution for Medical Insurance

Employer Paid Vision Plans

Company Matched 401(k) Retirement Plan

12 paid Holidays

15 days of PTO

7 Sick days

Employer Paid Life Insurance

Job summary

Dormont Manufacturing Co is seeking an Assistant Property Manager in Bronx, Idaho. In this role, you will assist in daily property operations, ensuring compliance with HUD regulations and promoting resident satisfaction.

You should have two years of experience in affordable housing leasing or property management and be proficient in managing tenant relations, lease documentation, and financial oversight. A generous benefits package is offered, including medical insurance and retirement plans.

Qualifications

• Two years of experience in affordable housing leasing or property management.
• Able to learn and work with property management applications.
• Quick learner with a great attitude.

Responsibilities

• Assist Property Manager in compliance with HUD regulations.
• Document lease violations and coordinate evictions.
• Promote resident satisfaction and retention.

Skills

Customer Service skills

Strong written and verbal communication skills

Knowledge of local residential market

Experience with EIV and Yardi

Proficient in Microsoft Office Suite

Job description

Fairstead has an exciting opportunity at one of our properties, and we are looking for an Assistant Property Manager to join our team! The Assistant Property Manager assists and supports the planning, implementing, and managing the daily operations of the property. They assist in the management of onsite activities and the overall performance of the property. They perform various duties including administrative, financial, and resident relations.

Responsibilities

• Assists Property Manager to ensure compliance in all aspects of the HUD (Housing and Urban Development) 4350.3 Handbook.
• Executes intervention strategies for tenants who are non-compliant with lease/compliance requirements.
• Assists in the preparation of the property for REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews.
• Documents lease violations and coordinate evictions.
• Promotes resident satisfaction and retention by responding to questions, complaints, and requests promptly. Taking appropriate action to resolve and address service issues.
• Ensures the property’s maintenance team members respond and complete resident service requests.
• Assisting tenants with requests, questions, problems, and complaints.
• Alerting staff of move ins, move outs, any emergencies.
• Provide excellent customer service and display a courteous and professional attitude towards all residents and visitors.
• Responsible for regularly tracking arrears and following up with tenants per the company policy.
• Oversee the lease renewal program for appropriate retention rate.
• Works within house legal team to track status of rent payments.
• Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily.
• Create purchase orders in Yardi.
• Answer phone calls, messages, and emails promptly; within a few hours but never exceed 24 hours.
• Perform or assist with any operations as required to maintain workflow and to meet schedules.
• Perform other duties as needed.

Benefits

• Generous employer contribution for Medical Insurance through Meritain Health.
• Employer Paid Vision Plans.
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• 12 paid Holidays.
• 15 days of PTO.
• 7 Sick days.
• Employer Paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser Correction Discount.
• Employee Discounts on appliances, apparel, and more.

Qualifications

• Two (2) years of experience in affordable housing leasing or property management.
• Knowledge and experience in the local residential market.
• Experience with EIV and Yardi.
• Proficient in Microsoft Office Suite.
• Strong written and verbal communication skills.
• Great Customer Service skills.
• Able to learn and work with property management applications.
• Quick learner and great attitude.

Exact compensation may vary based on skills, experience, and location.

Salary Range

$28—$31.25 USD

Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.