Assistant Community Manager

Envolve LLC; Gastonia (NC); On-site; USD 50,000 - 65,000; Full time

Job summary

Envolve LLC is seeking an Assistant Community Manager to enhance resident satisfaction at the Villas at Union Trace in Gastonia, NC. This full-time role involves supervising on-site staff, managing resident interactions, and ensuring quality service and community standards are met. Ideal candidates will have strong communication skills, prior property management experience, and a positive attitude.

Benefits

Medical

Dental

Vision

401(k) plan with employer match

Paid Time Off

Career advancement opportunities

Qualifications

• 1-2 years of property management experience preferred.
• 1-3 years of experience in leasing or customer service.
• Ability to interact with employees and residents.

Responsibilities

• Assist in supervising maintenance and janitorial staff.
• Prepare weekly activity reports and manage leasing information.
• Handle resident requests and ensure timely communications.

Skills

Communication

Multi-tasking

Accounting skills

Education

High School diploma or equivalent

Some college preferred

Job description

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Description

Job Details

Description

Envolve Client Services Group professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team, are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Full Time Assistant Community Manager to work at the Villas at Union Trace located in Gastonia, NC.

Essential Duties And Responsibilities

• Assist in directing and supervision of maintenance, janitorial, and housekeeping staff
• Assist manager in inspecting the physical and interior and exterior
• Make recommendations to the Community Manager for necessary improvements
• Help create and maintain at all times a company direction designed to develop and loyalty, team spirit and unity of all personnel
• Assist manager in supervision of any leasing personnel
• Maintain a current knowledge o9f area competition and market surveys
• Make periodic reports to manager after making visits to surrounding competition properties
• Complete or supervise completion and accuracy of weekly activity reports
• Complete or supervise completion and accuracy of all rental applications and recording of all rental and leasing information
• Assist manager in training of any onsite leasing personnel
• Assist manager in the reporting, assigning, and recording of all resident requests
• Assisting manager in the implementation of resident renewal and retention programs
• Assist manager in handling resident requests and in communicating with the residents
• Responsible for the collection, receipting, and recording of all rents
• Collection of all delinquent rents
• Completion and accuracy of all month ending reports on income and lease analysis
• Daily recording and reporting of all bank deposits
• Collection of all NSF payments
• Legal filing for delinquent accounts and follow through until eviction is complete under managers direction
• Other duties as assigned
  
  

Education And Work Experience Requirements

• High School diploma or equivalent, some college preferred
• 1-2 years of property management experience or equivalent business experience preferred
• 1-3 years of experience in leasing, sales, hospitality or customer service
  
  

Specific Job Knowledge, Skill And Ability

• Individual will require the ability to interact with other employees as well as residents and demonstrate good communication skills
• Must be able to take directions and corrections from supervisors and demonstrate the ability to improve from such instances
• Must demonstrate above average accounting and budgeting skills
• Have the ability to ascertain current market status and develop an interest in developing new marketing and leasing strategies
• Be able to assume manager responsibilities in absence of manager and must have a working knowledge of all manager duties and responsibilities
• Maintain a professional appearance with the flexibility to work on the property with other employees, residents and prospective residents
• Must be able to multi task
  
  

Benefits

• Medical
• Dental
• Vision
• 401(k) plan with employer match
• Short term disability
• Long term disability
• Life/AD&D
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Career advancement opportunities
• Training and Development
  
  

EOE Minorities/Female/Disabled/Veterans

Background Screening and Drug Test Required.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

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