Assistant Community Manager

RHP Properties, Inc.; Belleville (IL); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Commissions/Bonuses

Job summary

RHP Properties’ Meadowbrook community in Belleville, IL seeks an Assistant Community Manager (PT) to handle administrative tasks for 20 hours per week under supervision of the Community Manager.

You will greet customers, manage calls, maintain files, enter data in the system, and support sales activities while ensuring resident privacy and regulatory compliance. High school diploma required; 1 year office experience; 1 year sales preferred. Pay $16–$19/hour.

Qualifications

• Minimum 1 year general office experience required.
• 1 year sales experience preferred.
• High School Diploma or GED required.

Responsibilities

• Greet all customers with a polite, professional demeanor.
• Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
• Develop and maintain community relationships.
• Use Microsoft Office to produce and present documents.
• Assist the Community Manager in entering data into the management software program.
• Assist the Community Manager in completing guest cards and entering lead information in the Link System.
• Maintain all community office files according to company policy.
• Inventory, order and verify receipt of office supplies; coordinate maintenance of office equipment.
• Document telephone conversations, visits, and presentations to maintain existing customers.
• Work with Community Manager in new and used home sales; present homes to potential residents.
• Ensure residents’ privacy and property preservation.
• Comply with regulatory requirements to avoid discrimination.

Skills

Customer service

Microsoft Office

Office administration

Multitasking

Team player

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Assistant Community Manager (PT) - CO/MD/NY/IL- ONLY

Headquartered in Farmington Hills, Michigan, RHP Properties ( www.rhp.com ) is the nation's largest private owner and operator of manufactured home communities. With more than 380 communities throughout 33states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.

We are presently seeking an Assistant Community Manager for our Meadowbrook community located in Belleville, ILwho will perform administrative duties under the supervision of a Community Manager for 20 hours per week.

As a successful Assistant Community Manager, you will:

• Greet all customers with a polite, professional demeanor.
• Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
• Develop and maintain community relationships.
• Use Microsoft Office to produce and present documents.
• Assist the Community Manager in entering data into the management software program.
• Assist the Community Manager in completing guest cards and entering lead information in the Link System. “Leads” include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community and etc.
• Maintain all community office files according to company policy, including state and local requirements.
• Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
• Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
• Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed.
• Ensure residents’ privacy and property preservation.
• Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members.
• A minimum of 1-year general office experience required; 1-year sales experience preferred, occasionally required
• High School Diploma or GED required
• Detail-oriented and with strong analytical and organizational skills.
• Ability to multitask and be a team player in a fast-paced environment.
• Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.
• Ability to lift up to 25 pounds.
• Valid operator’s license, maintenance of a good driving record at all times, and insurability under the Company’s policy at all times and the ability to commute between communities

Compensation:

The hourly pay range for this position is $16.00-$19.00 per hour.

Compensation is based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

We are Proud to Provide the following:

• Competitive compensation plus eligibility to earn commissions and bonuses

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