Assistant Community Manager

Paycom - ATS; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Allied Orion Group is seeking an Assistant Community Manager in Austin, TX to support Community Manager in overseeing property operations, leasing, marketing, and resident relations. You will participate in all financial and accounting aspects while supervising onsite staff in the Community Manager's absence.

The role requires strong customer service, knowledge of Fair Housing and local regulations, and proficiency with property management software and Microsoft Office.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• 1 year of experience in multi-family property management.
• Knowledge of Fair Housing Laws, OSHA, EEOC, and local ordinances preferred.
• Ability to read, write and communicate effectively.
• Supervisory skills to manage team in Community Manager’s absence.

Responsibilities

• Assist Community Manager with overall property management including leasing, marketing and resident relations.
• Process payments and track delinquency; issue late notices and apply charges as policy.
• Handle NSF/returned checks and collections; manage evictions through the judicial process where applicable.
• Prepare final account statements and coordinate with appropriate agencies for collections.
• In the Community Manager’s absence, assume duties and authority per guidelines.
• Oversee on-site staff and coordinate multi-family leasing, marketing, and resident relations.

Skills

Leasing

Accounting

Marketing

Customer service

Property management software

Microsoft Office

Fair Housing knowledge

Education

High school diploma or equivalent

College degree preferred

Tools

Property management software

Microsoft Office

Job description

Summary:The Assistant Community manager serves as the strength and support of the property by assisting the Community Manager in administering and supervising the overall management of the property. The role of the Assistant Community Manager will include all functions related to multi-family property leasing, all functions related to multi-family property marketing, and all functions related to multi-family resident relationsJOB SUMMARYAssists the Community Manager with the overall management of the property, including but not limited to all financial and accounting aspects.REPORTS TO: Community Manager, Regional Property Supervisor and/or Regional Vice PresidentSUPERVISES: Entire onsite staff during Community Manager’s absence.Essential Functions:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Use the approved lease and credit reporting application.Process payments in accordance with company policy.Track late payments, apply late charges in accordance with company policy.Send out late notices and inform Property Manager in accordance with company policy.Handle NSF/returned checks in accordance with company policy.Follow-up on delinquencies and make all collections by the established close-out date. Process all evictions and proceed through the judicial system in accordance with company policy.Complete final account statements in accordance with company policy.Send all collection files to appropriate agency within thirty (30) days of move out.Assume Property Manager’s duties/authority in absence of immediate supervisor in accordance with company and property guidelines.All functions related to multi-family Property LeasingAll functions related to multi-family Property MarketingAll functions related to multi-family Resident RelationsOther duties as assignedREQUIRED EDUCATION AND TRAININGDEGREES AND DIPLOMASHigh school diploma or equivalent required; college degree preferred.Knowledge and one (1) year of experience in multi-family property management.TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPSNational Apartment Leasing Professional (NALP) preferred.Certified Occupancy Specialist (COS) preferred.Tax Credit Specialist (TCS) preferred.Housing Quality Standards (HQS) preferred.Uniform Physical Condition Standards (UPCS) preferred.LIHTC training preferred.KNOWLEDGE, SKILLS AND ABILITIES.Multi-family leasing, accounting, marketing and customer service background or a combination of accounting skills/education with customer service experience.Supervisory skills sufficient to manage team members in the Community Manager’s absence.Must be able to read, write and communicate effectively.Ability to interact professionally with residents, vendors, contractors and clients.Mathematical skills are required.Proficiency in using office equipment, property management software(s), as well as Microsoft Office.Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.Allied Orion Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.