Assistant Community Association Manager

Associa; Tucson (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Disability insurance

Job summary

Associa is seeking an Assistant Community Association Manager (ACAM) to support Community Managers with document handling, board meeting preparation, and file maintenance. You will coordinate with clients and vendors, ensuring accurate records and timely communications across multiple associations.

The role emphasizes strong customer service, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• High School Diploma or GED required; Associate’s Degree strongly preferred.
• At least one year of customer service experience.
• At least one year of Community Association Management or relevant experience preferred.
• Experience with a high call volume is preferred.

Responsibilities

• Update and file association documents for Community Managers; arrange delivery/pick up of documents.
• Assist in preparing agendas, management reports, and Board meeting packages.
• Prepare annual disclosure packages and annual meeting notifications for homeowners; arrange bulk mailing as required by statutes.
• Update homeowner and association information in C3 and shared files.
• Process incoming/outgoing mail and provide general office support as needed.
• Assist Community Manager with ARB applications and on-site inspections.
• Issue key fobs, pool passes, and processing access keys.

Skills

Customer service

Office administration

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Associate’s Degree

Job description

Associa is currently looking for an Assistant Community Association Manager (CAM) to join our team . As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects .

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The Assistant Community Association Manager (ACAM) helps the company grow by:

• Updating and filing association documents for Community Managers. Arranging for delivery andpick up of documents from storage when necessary.
• Assisting in preparing agendas, update management reports, and compile documents andcopies for Board meeting packages.
• Assisting in preparing annual disclosure packages, annual meeting notifications, and annualfinancial statement packages for all homeowners and arrange bulk mailing of same within
  the time frames set by state statute or governing documents.
• Updating homeowner and association information in C3 and shared files.
• Processing and distributing incoming and outgoing mail for the office and Associations.
• Processing print jobs, scanning and faxing as general office support when needed.
• Assisting Community Manager with ARB (Architectural Review Board) application processingand perform on-site community inspections as necessary.
• Assisting with issuing of key fobs, pool passes and processing access keys.
• Other duties as assigned

Requirements

• High School Diploma or GED Required
• Associates Degree strongly preferred
• At least one year of Customer Service experience is required
• At least one year of Community Association Management or relevant experience ispreferred
• Experience with a high call volume is preferred

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.