Assistant Club Manager — Lead a High-Energy Gym Team

Planet Fitness-United Fitness Partners; Conway (AR); On-site; USD 42,000 - 61,000; Full time

Job summary

Planet Fitness-United Fitness Partners in Conway, AR is seeking an Assistant Club Manager to lead daily operations and deliver an outstanding member experience. You will help recruit, train, and motivate staff while driving club performance and maintaining a clean, welcoming Judgement Free Zone.

You will manage metrics, uphold core values, and grow leadership skills in a dynamic, member-focused environment that supports community health and positive change.

Qualifications

• Must be a minimum of 18 years of age.
• High School Diploma/GED equivalent.
• Excellent Customer Service skills with a high degree of member care.
• Previous experience leading teams in the retail or fitness environment.
• Self-starter, motivated and enthusiastic about creating the best experience for members.
• Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment.

Responsibilities

• Assist in the interviewing and recruitment process by completing initial phone interviews of member service representatives and fitness trainers.
• Able to drive club metrics in alignment with business performance.
• Lead by example and inspire teammates to deliver +1% service to build Raving Fans and operational excellence.
• Monitor inventory and review daily/weekly/monthly sales numbers with club manager to identify opportunities and modifies execution as needed to improve performance.
• Uphold company standards to deliver the mission and values; manage a clean, friendly, and wellmaintained club.
• Ensure teammates consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
• Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition.
• Front End employees to promote career growth through training, development, and performance assessment.
• Perform other duties as assigned by the Club Manager.

Skills

Leadership

Customer Service

Team Leadership

Self-motivated

Education

High School Diploma/GED

Job description

Planet Fitness-United Fitness Partners in Conway, AR is seeking an Assistant Club Manager to lead daily operations and deliver an outstanding member experience. You will help recruit, train, and motivate staff while driving club performance and maintaining a clean, welcoming Judgement Free Zone.

You will manage metrics, uphold core values, and grow leadership skills in a dynamic, member-focused environment that supports community health and positive change.