Assistant, Client Operations

Omnicom Media; New York (NY); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

401(k) plan

Employee stock purchase program

Job summary

Omnicom Media is seeking a Client Operations Assistant to support day-to-day operations, including client savings reporting, data reconciliation, and payment workflow coordination. You will work with cross-functional teams to ensure timely reporting and data accuracy while maintaining documentation.

The role emphasizes operational control, ticket management, and ongoing process improvement to meet increasing demand. Office-based role with standard in-office expectations in the United States.

Qualifications

• Experience with client operations, reporting workflows, and data integrity checks.

Responsibilities

• Prepare monthly client savings reports.
• Reconcile data across systems and documentation sources.
• Support payment-related workflows and operational requests.
• Coordinate information between Client Operations and cross-functional teams.
• Track and manage operational tickets and ensure timely follow-up.
• Review discrepancies and escalate issues as needed.
• Maintain process documentation and records.
• Assist with recurring reporting and admin tasks.
• Support continuous improvement and process standardization.
• Ensure accuracy and completeness of deliverables.

Skills

Data reconciliation

Reporting

Stakeholder coordination

Operational support

Job description

Business Overview

Orion Worldwide is a global media company that generates value for our business partners. As the industry has evolved over the past two decades, so have we — expanding our global reach and product offering to deliver value for the world’s best brands, across nearly every category. The very best ideas are developed by people with diversity of background, thought and experience working together to develop customized solutions that best address our partners’ needs. A five-time winner of “Most Inclusive Climate” at the IPG Inclusion Awards, we scale our recruiting efforts beyond the traditional advertising candidate pool to find people who possess the passion, innovative thinking and collaborative skills needed to achieve our business goals and assist in cultivating a culture in which we can all be proud.

Agency

Omnicom Media

Job Function

Media

Job Subfunction

Trading and Investment

Job Description

Assistant, Client Operations

Business Overview

Orion Worldwide is a global media company that generates value for our business partners. As the industry has evolved over the past two decades, so have we — expanding our global reach and product offering to deliver value for the world’s best brands, across nearly every category. The very best ideas are developed by people with diversity of background, thought and experience working together to develop customized solutions that best address our partners’ needs. A five-time winner of “Most Inclusive Climate” at the IPG Inclusion Awards, we scale our recruiting efforts beyond the traditional advertising candidate pool to find people who possess the passion, innovative thinking and collaborative skills needed to achieve our business goals and assist in cultivating a culture in which we can all be proud.

Position Summary

The Client Operations Assistant supports the day-to-day activities of the Client Operations team by assisting with client savings reporting, reconciliation activities, payment-related workflows, and operational coordination. This role executes recurring operational tasks while developing a working understanding of how systems, documentation, and business processes connect across the end-to-end client operations lifecycle.

Working closely with Client Operations leadership and cross‑functional partners, the Assistant helps reconcile data across multiple sources, prepare operational reports, coordinate requests between stakeholders, manage tickets, and perform initial reviews to identify discrepancies. This role contributes to meeting reporting deadlines, maintaining data accuracy, and supporting the team’s ability to respond to increasing operational demand.

Key Responsibilities

• Support the preparation of monthly client savings reports.
• Assist with reconciliation of data across multiple systems and documentation sources.
• Support payment-related workflows and operational requests.
• Coordinate information between Client Operations and cross‑functional teams.
• Track and manage operational tickets to ensure timely follow‑up.
• Perform initial review of discrepancies and elevate issues when appropriate.
• Maintain process documentation and operational records.
• Assist with recurring reporting and administrative operational tasks.
• Support continuous improvement initiatives and process standardization.
• Ensure accuracy and completeness of operational deliverables.

Wage And Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.

Employment Transparency

It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email [e-mail].

Salary Range: $45,000 - $50,000

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in‑office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely