Assistant Center Manager — Sales & Service Leader

European Wax Center; Wyckoff (NJ); On-site; USD 25,000 - 44,000; Full time

Job summary

European Wax Center in Wyckoff, NJ is seeking an Assistant Center Manager to oversee guest service and day-to-day operations, ensuring smooth running of the center and adherence to brand standards.

The ACM leads front desk and Wax Pass programs, coaches staff on upselling, manages schedules, and maintains a clean, welcoming environment while delivering exceptional customer experiences.

Qualifications

• Minimum one year of supervisory or leadership experience in a sales-driven role.
• Bachelor’s degree or related experience accepted.
• Proficient in Microsoft Office Suite.
• Proven leadership with results orientation.
• Self-motivated and process-focused.
• Team-oriented and committed to company values.
• Excellent communication skills.
• Positive, fun attitude.

Responsibilities

• Support Center Manager and share guest service duties.
• Maintain lobby and front desk standards.
• Assist in scheduling and staffing to optimize center performance.
• Coach team on sales techniques and scripts.
• Ensure accurate reservations and customer check-in.
• Uphold brand standards and center cleanliness.

Skills

Supervisory experience

Sales-driven

Communication skills

Customer service

Team leadership

Professionalism

Fun attitude

Education

Bachelor’s degree or related experience

Tools

Microsoft Office Suite

Job description

European Wax Center in Wyckoff, NJ is seeking an Assistant Center Manager to oversee guest service and day-to-day operations, ensuring smooth running of the center and adherence to brand standards.

The ACM leads front desk and Wax Pass programs, coaches staff on upselling, manages schedules, and maintains a clean, welcoming environment while delivering exceptional customer experiences.