Center Sales & Guest Experience Lead

European Wax Center; Paramus (NJ); On-site; USD 24,796 - 34,440; Full time

Job summary

European Wax Center in Paramus, NJ is seeking an Assistant Manager to support Guest Service and Center Manager duties. You will drive sales, manage a busy front desk, and ensure brand standards are met across the center.

Ideal candidates have supervisory experience in a sales setting, strong communication skills, and a commitment to exceptional customer service. The role requires full-time hours and a willingness to work any shift.

Qualifications

• One year of supervisory or leadership experience in a sales-driven role.
• Excellent communication and customer service skills.
• Professionalism and ability to multitask in a busy environment.

Responsibilities

• Maintain Wax Pass sales targets, aiming for 15% in non-promo months and 25% in promo months.
• Assist Center Manager with scheduling and room allocations.
• Ensure a clean, well-stocked, and organized lobby, hallways, and restrooms.
• Lead by example with front desk protocols, guest check-ins, and new guest education on savings plans.
• Oversee day-to-day center operations in the Manager's absence.

Skills

Leadership

Communication

Teamwork

Self-motivation

Education

Bachelor’s Degree or related experience

Tools

Microsoft Office

Job description

European Wax Center in Paramus, NJ is seeking an Assistant Manager to support Guest Service and Center Manager duties. You will drive sales, manage a busy front desk, and ensure brand standards are met across the center.

Ideal candidates have supervisory experience in a sales setting, strong communication skills, and a commitment to exceptional customer service. The role requires full-time hours and a willingness to work any shift.