Assistant Center Manager - OR

Anchor Point Management Group; Portland (OR); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Job summary

European Wax Center in Portland, OR is seeking an Assistant Center Manager to oversee daily operations, lead a team of Guest Service Associates and Licensed Wax Specialists, drive sales, and ensure guest satisfaction with operational excellence.

The role requires 1+ years in retail sales management or hospitality leadership, strong communication and problem-solving skills, and flexible availability including evenings and weekends.

Qualifications

• 1+ years in retail sales management or spa/hospitality leadership.
• Strong sales background preferred.
• Ability to lead and motivate a team.
• Strong communication, organizational and problem-solving skills.
• Sales-driven with customer service focus.
• Flexible availability including evenings and weekends.

Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Assist in scheduling, inventory, payroll, and daily operations.
• Ensure compliance with health and safety regulations and brand standards.
• Assist in coaching, training, and performance feedback to team members.
• Resolve guest concerns with professionalism and care.
• Learn and develop a deep understanding of KPI’s and speak to financial acumen.

Skills

Retail sales management

Spa/salon operations

Hospitality leadership

Team leadership

Customer service

Job description

Job Details

Job Location: 5 NW 23rd Place, Portland, OR - Portland, OR 97210

Salary Range: $18.50 - $19.00 Hourly

Full-Time | Competitive Salary + Lucrative Bonus Structure

Job Type: Full-time

Work Location: In person

Job Summary

As an Assistant Center Manager, you will help oversee all aspects of daily operations at our European Wax Center location. You’ll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.

Key Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Assist in scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Assist in coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Ability to lead and motivate a team
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee - Have fun while being the best!
• Referral Bonus - Generous Incentive to hire all roles!

Why Join European Wax Center?

We’re more than just waxing—we’re a place where confident, empowered people thrive. Be part of the brand that values growth, teamwork, and ing our s*********.

Benefits (subject to eligibility)Full-Time Employees - Other Compensation & Benefits

• Paid Time Off (PTO): Accruals are based on role classification and years of service:
• Oregon Sick Leave (OSL): Accrued at 1 hour for every 30 hours worked.
• Paid Leave Oregon (PLO): Participation in the state-mandated wage-replacement program for family, medical, or safe leave.
• Health & Wellness: Eligible for group medical, dental, and vision insurance the 1st of the month following 60 days of employment.
• Retirement: Eligible to participate in the company 401(k) plan.
• Other Benefits: Includes 7 paid holidays, jury duty pay, and bereavement leave.
• Associate Discounts: Eligibility for service and product discounts per company policy.
• Health Insurance: Full-time hourly associates (30+ hours/week) are eligible for group medical after the 60-day waiting period.

Part-Time/Variable Employees - Other Benefits and Compensation

• Paid Time Off (PTO): Accruals are based on role classification and years of service:
• Oregon Sick Leave (OSL): Accrued at 1 hour for every 30 hours worked.
• Paid Leave Oregon (PLO): Access to state-mandated paid leave (eligibility requires earning $1,000 in the prior year).
• Associate Discounts: Eligibility for service and product discounts per company policy.
• Health Insurance: Full-time hourly associates (30+ hours/week) are eligible for group medical after the 60-day waiting period.