Assistant Center Manager: Lead Retail & Guest Experience

European Wax Center, Inc.; Florida; Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid Time Off

Pet Insurance

Employee discounts

Disability coverage

EAP

Descripción de la vacante

European Wax Center in Pembroke Pines, FL, is seeking an Assistant Center Manager. This full-time in-center leadership role supports the Center Manager, motivates the team to meet performance goals, and delivers exceptional guest experiences daily.

Responsibilities include leading in the Center Manager’s absence, driving KPIs, boosting Wax Pass and retail sales, coaching Associates, and ensuring a clean, welcoming environment while growing local community ties.

Formación

• Leadership and coaching experience in retail or beauty settings.
• Familiarity with KPIs and using insights to improve business results.
• Strong communication and guest services focus.
• Ability to lead in manager's absence and mentor team.

Responsabilidades

• Lead the center’s business and team in the Center Manager’s absence.
• Understand center KPIs and use insights to drive results.
• Meet and exceed Wax Pass and retail sales goals.
• Coach Associates on selling behaviors and provide feedback.
• Deliver exceptional guest experiences from check-in to checkout.
• Support onboarding and training of team members.
• Ensure cleanliness and high standards across the center.
• Partner with the Center Manager to build community relationships.

Conocimientos

Leadership

Coaching

Customer service

KPIs

Retail/beauty knowledge

Communication

Descripción del empleo

European Wax Center in Pembroke Pines, FL, is seeking an Assistant Center Manager. This full-time in-center leadership role supports the Center Manager, motivates the team to meet performance goals, and delivers exceptional guest experiences daily.

Responsibilities include leading in the Center Manager’s absence, driving KPIs, boosting Wax Pass and retail sales, coaching Associates, and ensuring a clean, welcoming environment while growing local community ties.