Assistant Center Manager - Lead Sales & Guest Experience

European Wax Center; Slidell (LA); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Discounted waxing services

Health insurance

Life insurance

Paid time off

Referral programs

Job summary

European Wax Center in Slidell, LA seeks an Assistant Center Manager to lead daily operations and drive sales while delivering exceptional guest service and a pristine center experience. You will supervise and coach Associates and Estheticians, recruit talent, oversee loss prevention and expenses, and implement high-performing systems to boost guest satisfaction.

In this role you will organize local outreach and marketing events, model a positive, energetic workplace, and motivate the team to

Qualifications

• Proven track record of sales and customer service excellence.
• Effective communication in guest relations, conflict resolution, and coaching.
• Enthusiasm for the beauty brand and industry.
• Outgoing, energetic, resourceful and detail oriented.
• Ability to evaluate issues, set priorities and adjust direction.

Responsibilities

• Lead by example to create outstanding guest experiences.
• Train & coach Associates and Estheticians.
• Recruit, train and retain sales staff; oversee performance.
• Sell waxing services and passes; manage cash handling and loss prevention.
• Organize outreach and marketing events; ensure center cleanliness and operations.

Skills

Sales & CS

Communication

Brand enthusiasm

Energy & detail

Adaptability

Scheduling flexibility

Job description

European Wax Center in Slidell, LA seeks an Assistant Center Manager to lead daily operations and drive sales while delivering exceptional guest service and a pristine center experience. You will supervise and coach Associates and Estheticians, recruit talent, oversee loss prevention and expenses, and implement high-performing systems to boost guest satisfaction.

In this role you will organize local outreach and marketing events, model a positive, energetic workplace, and motivate the team to