Assistant Center Manager - Lead, Coach & Elevate Team

UPMA Group - European Wax Center; San Antonio (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

European Wax Center, a leading beauty lifestyle brand, seeks an Assistant Center Manager to lead daily operations, coach a high-performing team, and drive sales while ensuring the guest experience meets the brand standard. This role offers a development track toward Center Manager, with a focus on coaching, KPIs, and guest engagement.

The ASM will oversee staffing, training, and operations, ensuring the center delivers a premium experience that reflects the company culture and standards.

Qualifications

• Minimum 2 years of experience in a multi-service or specialty store environment.
• Leadership or management experience in a professional setting is required.
• Proficient with Excel/Word; familiarity with Zenoti a plus.
• Desire to develop within a leadership track at a growing franchise.

Responsibilities

• Lead and coach a high-performing team to achieve sales goals and guest satisfaction.
• Monitor KPIs and drive strategies to improve performance and profitability.
• Partner with Center Manager on local marketing and culture initiatives.
• Manage day-to-day operations and guest flow to ensure a premium experience.

Skills

Go-getter energy

People skills

Problem solving

Retail management

Excel/Word

Tools

Excel

Zenoti

Job description

European Wax Center, a leading beauty lifestyle brand, seeks an Assistant Center Manager to lead daily operations, coach a high-performing team, and drive sales while ensuring the guest experience meets the brand standard. This role offers a development track toward Center Manager, with a focus on coaching, KPIs, and guest engagement.

The ASM will oversee staffing, training, and operations, ensuring the center delivers a premium experience that reflects the company culture and standards.