Assistant Center Manager - European Wax Center (Lombard )

NORTH AMERICAN WAX COMPANY LLC; Lombard (IL); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Referral Bonus

Culture Committee

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking an Assistant Center Manager at our Lombard location. In this full-time role, you will oversee daily operations, lead a team, and ensure guest satisfaction at our European Wax Center.

The ideal candidate has strong leadership skills and a passion for beauty, with at least 1 year of retail management experience. The position offers a competitive salary and a supportive work environment.

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background preferred.
• Ability to lead and motivate a team.
• Flexible availability, including evenings and weekends.

Responsibilities

• Assist in leading and managing a team.
• Drive center performance through sales goals and guest retention.
• Ensure compliance with health and safety regulations.

Skills

Retail sales management

Team leadership

Customer service excellence

Communication skills

Organizational skills

Problem-solving skills

Education

Equivalent educational background

Job description

Job DetailsJob Location: 228C Yorktown Center Mall - Lombard, IL 60148Salary Range: $17.00 - $19.00 HourlyFull-Time | Competitive Salary + Lucrative Bonus Structure
Job Type: Full-time
Work Location: In person

Job Summary

As an Assistant Center Manager, you will help oversee all aspects of daily operations at our European Wax Center location. You’ll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.

Key Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Assist in scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Assist in coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Ability to lead and motivate a team
• Strong communication, organizational, and problem‑solving skills
• Sales‑driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Benefits (Subject to eligibility)

• Competitive base salary + semi‑monthly performance bonuses
• Paid time off (PTO) and holidays
• Generous benefits package, including 401k with match, health, vision, dental and more
• Discounts on waxing services and retail products
• Ongoing training and career development opportunities
• Supportive, empowering, and inclusive work environment

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee – Have fun while being the best!
• Referral Bonus – Generous incentive to hire all roles!