Assistant Center Manager

European Wax Center; Cedar View (WA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Job summary

European Wax Center is seeking an Assistant Center Manager to oversee daily operations, coach a team of Guest Service Associates and Licensed Wax Specialists, and drive sales performance with a focus on guest retention. This role emphasizes leadership, coaching, and operational excellence in a busy beauty-wellness setting.

You will coordinate scheduling, payroll, inventory, and safety compliance while delivering exceptional guest experiences and maintaining high brand standards.

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background).
• Strong leadership and coaching abilities.
• Excellent communication and organizational skills.
• Proven track record of driving sales and guest satisfaction.

Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Assist in scheduling, inventory, payroll, and daily operations.
• Ensure compliance with health and safety regulations and brand standards.
• Assist in coaching, training, and performance feedback to team members.
• Resolve guest concerns with professionalism and care.

Skills

Leadership

Communication

Problem-solving

Team motivation

Sales-driven

Guest service excellence

Job description

Full-Time | Competitive Salary + Lucrative Bonus StructureWork Location: In personAre you an experienced retail sales manager, spa manager, or salon leader looking to grow your career in the beauty and wellness industry? Join European Wax Center, the nation’s leading expert in body waxing services, and lead a high-performing team in delivering exceptional guest experiences.Job SummaryAs an Assistant Center Manager, you will help oversee all aspects of daily operations at our European Wax Center location. You’ll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.Key ResponsibilitiesAssist in leading and managing a team of Guest Service Associates and Licensed Wax SpecialistsDrive center performance through sales goals, membership growth, and guest retentionAssist in scheduling, inventory, payroll, and daily operationsEnsure compliance with health and safety regulations and brand standardsAssist in coaching, training, and performance feedback to team membersResolve guest concerns with professionalism and careLearn and develop a deep understanding of KPI’s and speak to financial acumenQualifications1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)Strong sales background preferredAbility to lead and motivate a teamStrong communication, organizational, and problem-solving skillsSales-driven with a focus on customer service excellenceFlexible availability, including evenings and weekendsGrowth mindset is key!PerksDaily PayEmployee Assistance ProgramTeam Member Assistance FundCulture Committee - Have fun while being the best!Referral Bonus - Generous Incentive to hire all roles!Why Join European Wax Center?We’re more than just waxing—we’re a place where confident, empowered people thrive. Be part of a brand that values growth, teamwork, and helping guests feel their best.Full-Time Employees - Other Compensation & BenefitsPaid Time Off (PTO): Accruals are based on role classification and years of service:Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked in Washington.WA Paid Family and Medical Leave: Participation in the state-mandated insurance program.Health & Wellness: Eligible for group medical, dental, and vision insurance (1st of the month following 60 days).Associate Discounts: Eligibility for service and product discounts per company policy.Retirement: Eligible to participate in the company 401(k) plan.Holidays: Includes 7 paid holidays for exempt managementPart-Time/Variable Employees - Other Benefits and CompensationPaid Time Off (PTO): Accruals are based on role classification and years of service:Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked.WA Paid Family and Medical Leave: Participation in the state program based on qualifying hours worked.Associate Discounts: Eligibility for service and product discounts per company policy.