Center Manager - (Vancouver)

Anchor Point Management Group; Vancouver (WA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee – Have fun while exc

Referral Bonus – Generous incentive to

Job summary

European Wax Center in Vancouver, WA is seeking a Center Manager to oversee daily operations, lead a team of Guest Service Associates and Licensed Wax Specialists, and drive guest satisfaction and sales.

This full-time, in-person role requires strong leadership, excellent communication, and a proven ability to manage schedules, inventory, payroll, and health and safety standards while delivering exceptional guest experiences.

Qualifications

• 2+ years in retail sales management or spa/salon leadership.
• Strong leadership and communication skills.
• Sales-driven with focus on guest service excellence.

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, memberships, and guest retention.
• Oversee scheduling, inventory, payroll, and daily operations.
• Ensure health, safety, and brand-standard compliance.
• Coach, train, and give performance feedback to team members.
• Resolve guest concerns with professionalism and care.
• Develop KPI knowledge and financial acumen.

Skills

Leadership

Sales-driven

Customer service

Education

Retail leadership experience

Tools

Scheduling software

Payroll systems

Job description

Job Details

Job Location: 11909 SE Mill Plain Blvd, Vancouver, WA 98684

Salary Range: $16.60 - $25.00 hourly. Full-Time | Competitive Salary + Lucrative Bonus Structure

Work Location: In person

Are you an experienced retail sales manager, spa manager, or salon leader looking to grow your career in the beauty and wellness industry? Join European Wax Center, the nation’s leading expert in body waxing services, and lead a high‑performing team in delivering exceptional guest experiences.

Job Summary

As a Center Manager, you will oversee all aspects of daily operations at our European Wax Center location. You’ll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.

Key Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operationsEnsure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Proven ability to lead and motivate a team
• Established history of managing multiple direct reports
• Strong communication, organizational, and problem‑solving skills
• Sales‑driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee – Have fun while being the best!
• Referral Bonus – Generous incentive to hire all roles!

Benefits (Full‑Time Employees – Other Compensation & Benefits)

• Paid Time Off (PTO): Accruals are based on role classification and years of service
• Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked in Washington
• WA Paid Family and Medical Leave: Participation in the state‑mandated insurance program
• Health & Wellness: Eligible for group medical, dental, and vision insurance (1st of the month following 60 days)
• Associate Discounts: Eligibility for service and product discounts per company policy
• Retirement: Eligible to participate in the company 401(k) plan
• Holidays: Includes 7 paid holidays for exempt management

Benefits (Part‑Time/Variable Employees – Other Benefits and Compensation)

• Paid Time Off (PTO): Accruals are based on role classification and years of service
• Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked
• WA Paid Family and Medical Leave: Participation in the state program based on qualifying hours worked
• Associate Discounts: Eligibility for service and product discounts per company policy