Assistant Center Manager - European Wax Center (Lacey)

Anchor Point Management Group; Lacey (WA); Presencial; USD 36.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while be

Referral Bonus - Generous Incentive to

Descripción de la vacante

European Wax Center in Lacey, WA is seeking an Assistant Center Manager to oversee daily operations, lead a high-performing team, and ensure top-tier guest experiences. You will drive sales against goals, grow memberships, supervise scheduling, inventory and payroll, uphold health and safety, and coach staff to deliver service excellence while maintaining brand standards.

This role requires strong leadership, excellent communication, and a growth mindset, with flexible availability including

Formación

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background preferred.
• Ability to lead and motivate a team.
• Strong communication, organizational, and problem-solving skills.
• Sales-driven with a focus on customer service excellence.
• Flexible availability, including evenings and weekends.
• Growth mindset is key!

Responsabilidades

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Assist in scheduling, inventory, payroll, and daily operations.
• Ensure compliance with health and safety regulations and brand standards.
• Coach, train, and give feedback to team members.
• Resolve guest concerns with professionalism and care.
• Develop KPI knowledge and financial acumen.

Conocimientos

Leadership

Sales

Communication

Organization

Problem-solving

Customer service

Flexibility

Educación

Equivalent educational background

Descripción del empleo

Job DetailsJob Location: 1401 Marvin Rd NE Suite 108, Lacey, WA - Lacey, WA 98516Salary Range: $17.13 - $18.50 HourlyFull-Time | Competitive Salary + Lucrative Bonus Structure

Work Location: In person

Are you an experienced retail sales manager, spa manager, or salon leader looking to grow your career in the beauty and wellness industry? Join European Wax Center, the nation's leading expert in body waxing services, and lead a high-performing team in delivering exceptional guest experiences.

Job Summary

As an Assistant Center Manager, you will help oversee all aspects of daily operations at our European Wax Center location. You'll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.

Key Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Assist in scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Assist in coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI's and speak to financial acumen

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Ability to lead and motivate a team
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee - Have fun while being the best!
• Referral Bonus - Generous Incentive to hire all roles!

Benefits (subject to eligibility)Full-Time Employees - Other Compensation & Benefits

• Paid Time Off (PTO): Accruals are based on role classification and years of service:
• Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked in Washington.
• WA Paid Family and Medical Leave: Participation in the state-mandated insurance program.
• Health & Wellness: Eligible for group medical, dental, and vision insurance (1st of the month following 60 days).
• Associate Discounts: Eligibility for service and product discounts per company policy.
• Retirement: Eligible to participate in the company 401(k) plan.
• Holidays: Includes 7 paid holidays for exempt management

Part-Time/Variable Employees - Other Benefits and Compensation

• Paid Time Off (PTO): Accruals are based on role classification and years of service:
• Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked.
• WA Paid Family and Medical Leave: Participation in the state program based on qualifying hours worked.
• Associate Discounts: Eligibility for service and product discounts per company policy.