Assistant Business Office Manager (ABOM)

Delta Blues Health & Rehabilitation; Memphis, Northern (TN, KY); Hybrid; USD 25,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly pay

Paperless onboarding

Comprehensive benefits (health, dental

retirement plan)

PTO, holiday pay

Tuition reimbursement, training CEU

Job summary

Delta Blues Health and Rehabilitation is seeking an Assistant Business Office Manager (ABOM) to join our skilled nursing facility team. The role focuses on supporting billing, accounts receivable, and resident financials in a fast-paced healthcare environment.

The ideal candidate is detail-oriented, professional, and capable of navigating insurance verification, documentation, and customer service for residents and families. Competitive benefits and flexible scheduling are offered.

Qualifications

• Previous experience in a business office, healthcare, long-term care, or related setting preferred.
• Billing experience required.
• Strong organizational and time-management skills.
• Excellent attention to detail.
• Professional written and verbal communication skills.
• Ability to maintain confidentiality.
• Proficiency with Microsoft Office and computer systems.
• Ability to work independently while also functioning as part of a team.
• Experience with medical billing, insurance, or accounts receivable is a plus.

Responsibilities

• Assist with the daily operations of the Business Office.
• Support billing, accounts receivable, and resident account functions.
• Assist with insurance verification and eligibility.
• Maintain accurate resident financial records and documentation.
• Assist residents and families with billing and financial questions.
• Communicate with insurance companies, vendors, residents, and families.
• Assist with collections and follow-up on outstanding balances.
• Maintain confidentiality of resident and financial information.
• Support the Business Office Manager with administrative tasks and special projects.
• Ensure office procedures are completed accurately and in a timely manner.

Skills

Billing

Attention to detail

Communication

Teamwork

Office software

Tools

Microsoft Office

Computer systems

Job description

Assistant Business Office Manager (ABOM)

Delta Blues Health and Rehabilitation
At Delta Blue Health and Rehabilitation, we don’t just provide care — we build connections. We’re a compassionate, resident-centered Skilled Nursing and Long-Term Care Facility.

We are seeking a detail-oriented and compassionate Assistant Business Office Manager (ABOM) to join our skilled nursing facility team. The ideal candidate will be organized, professional, and comfortable working in a fast-paced healthcare environment while providing excellent service to residents, families, and staff.

What You’ll Love:

• Competitive hourly pay




• Paperless, quick onboarding




• Comprehensive benefits (health, dental, vision, retirement plan)




• Predictable scheduling and flexibility (e.g., full-time, part-time, PRN options)




• Paid time off, holiday pay




• Generous employee referral program




• Annual performance reviews and competitive bi-annual pay reviews




• Support for personal well-being (EAP programs, mental health resources)




• Respectful, supportive leadership and strong focus on teamwork




• Optimal staff-to-patient ratios to prevent burnout




• Opportunities for advancement




• Tuition reimbursement, training programs, and CEU support




• Strong mentorship and orientation programs




• Strong school partnerships




• 360 communications for staff, residents & families

Responsibilities:

• Assist with the daily operations of the Business Office




• Support billing, accounts receivable, and resident account functions




• Assist with insurance verification and eligibility




• Maintain accurate resident financial records and documentation




• Assist residents and families with billing and financial questions




• Communicate with insurance companies, vendors, residents, and families




• Assist with collections and follow-up on outstanding balances




• Maintain confidentiality of resident and financial information




• Support the Business Office Manager with administrative tasks and special projects




• Ensure office procedures are completed accurately and in a timely manner

Qualifications:

• Previous experience in a business office, healthcare, long-term care, or related setting preferred




• Billing experience required




• Strong organizational and time-management skills




• Excellent attention to detail




• Professional written and verbal communication skills




• Ability to maintain confidentiality




• Proficiency with Microsoft Office and computer systems




• Ability to work independently while also functioning as part of a team




• Experience with medical billing, insurance, or accounts receivable is a plus

We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for our job opportunities.