Assistant Business Office Manager

Comfort Healthcare Centers; Rolling Meadows (IL); On-site; USD 55,000 - 82,000; Full time

Job summary

Comfort Healthcare Centers seeks an Assistant Business Office Manager to oversee business office policies and supervise the BOM, ensuring accurate billing and compliant financial operations across the facility.

You will interact with families, attorneys, external agencies, and staff, manage accounts receivable/collections, Medicaid/Medicare workflows, and supervise staff to support timely, accurate financial reporting.

Qualifications

• Thorough understanding of Medicare, Medicaid, private insurance, and managed care costing/analysis.
• Ability to make independent decisions when warranted.
• Deal tactfully with staff, residents, families, visitors, agencies and the public.
• Willingness to seek out new methods and principles.
• Computer literate with Excel and Word.

Responsibilities

• Verify and tie out the midnight census testing for validity and accuracy daily.
• Reference Policy Midnight Census.
• Complete admission procedures in absence of Admissions Coordinator.
• Assist with weekly Medicaid pending/collection blitz meetings with facility staff.
• Reference Policies Collection Blitz and Medicaid Pending Log and Meetings.
• Assist with root cause analysis on accounts contributing to bad debt with guidance to Executive Director.
• Complete insurance forms per request.
• Attend UR and PPS meetings as necessary.
• Meet with resident/responsible parties at admission and discharge regarding financial obligations.
• Complete and coordinate tasks for timely and accurate billing and collection.
• Attend and participate in training, education classes, and orientation programs.
• Maintain and work within established policies and procedures, quality improvement, safety and infection control standards.

Skills

Medicare knowledge

Medicaid knowledge

Private Insurance

Managed Care costing & analysis

Personnel management

Accounts receivable/collections

Resident funds

Accounts payable

General ledger

Management of information systems

Independent decision making

Communication with staff/public

Willingness to seek new methods

Microsoft Office

Tools

Microsoft Office

Job description

The position of Assistant Business Office Manager (ABOM) is responsible for maintaining business office policies and procedures and direct supervision of the BOM. The ABOM must be able to effectively communicate with the Business Office Staff as well as interact effectively with external clients such as families, attorneys, and outside agencies.

QUALIFICATIONS KNOWLEDGE/SKILLS & ABILITIES

• Must possess a thorough understanding of Medicare. Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management of information systems.

• Must have the ability to make independent decisions when circumstances warrant such action.

• Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public.

• Must be willing to seek out new methods and principles.

• Must be computer literate and have a working knowledge of Microsoft Office including but not limited to Excel and Word.

JOB DUTIES & RESPONSIBILITIES

• Verify and tie out the midnight census testing for validity and accuracy on a daily basis

• Reference Policy Midnight Census

• Complete admission procedures in absence of Admissions Coordinator

• Assist with weekly Medicaid pending/collection blitz meeting with facility staff

• Reference Policies Collection Blitz and Medicaid Pending Log and Meetings

• Assist with root cause analysis on accounts that contribute to bad debt then advise Executive Director regarding types of issues identified and proposed solutions

• Complete insurance forms per request

• Attend Utilization Review (UR) and/or PPS meeting as necessary

• Meet with resident/responsible parties upon admission and discharge to discuss financial obligations

• Complete and coordinate tasks necessary for timely and accurate billing and collection.

• Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care.

• Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.