Assistant Business Office Manager

Sandpiper Post Acute in; Mount Pleasant (SC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a detail-oriented Assistant Business Office Manager to join their team in a skilled nursing facility. This role is pivotal in ensuring smooth operations by managing billing, resident accounts, and financial services. You'll be a vital resource for families navigating financial matters, contributing to a positive environment for both residents and staff. If you thrive in a fast-paced setting and have a passion for helping others, this is a fantastic opportunity to make a meaningful impact in your community while advancing your career in healthcare administration.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Paid Time Off

Career Development Opportunities

Team-Oriented Environment

Qualifications

• 2+ years experience in healthcare business office preferred.
• Proficiency in Microsoft Office and accounting software required.

Responsibilities

• Assist with billing and financial management for residents.
• Support residents and families with financial inquiries and applications.

Skills

Attention to Detail

Organizational Skills

Communication Skills

Customer Service

Problem-Solving

Education

High School Diploma or GED

Associate's or Bachelor's Degree in Business, Accounting, or Healthcare Administration

Tools

Microsoft Office (Excel, Word, Outlook)

Accounting Software

Electronic Health Records (EHR)

Job description

Assistant Business Office Manager (Administrative)

Cooper River Post Acute is a magnificent 176 bed skilled nursing facility located in the heart of Mount Pleasant, SC.

Are you looking to make a difference in the lives of those we serve? At Cooper River we value relationships we have in our community, with our fellow colleagues, and also with residents and family members.

Join Our Team and Make a Difference!

Are you an organized, detail-oriented professional with a passion for helping others? Do you thrive in a fast-paced environment where your financial and administrative skills can truly make an impact? If so, we want YOU to join our team as an Assistant Business Office Manager.

In this role, you'll play a key part in keeping our business office running smoothly—handling billing, resident accounts, and financial services—all while making a meaningful difference in the lives of our residents and their families.

What We Offer:

Competitive salary
Health, dental, and vision insurance
401(k) with employer match
Paid time off and holidays
Career development opportunities
A positive, team-oriented environment where your work truly matters!

What You'll Do:

1. Billing & Financial Management - Assist with Medicaid, Medicare, and private pay billing, manage resident accounts, and ensure payments are processed accurately and on time.
2. Support Residents & Families - Be a friendly, knowledgeable resource for families navigating financial matters, from billing questions to Medicaid applications.
3. Stay Organized & Efficient - Help maintain accurate records, assist with payroll processing, and support financial audits.
4. Keep Us Compliant - Ensure we meet all federal, state, and local regulations, including HIPAA, Medicare, and Medicaid guidelines.
5. Teamwork Makes the Dream Work - Work closely with the Business Office Manager and other departments to keep operations running seamlessly.

What We're Looking For:

Education & Experience:

• High school diploma or equivalent (Associate's or Bachelor's degree in Business, Accounting, or Healthcare Administration preferred).
• 2+ years of experience in a healthcare business office, preferably in a nursing home or long-term care setting.
• Experience with Medicaid, Medicare, and private insurance billing.

Skills & Qualities:

• Strong attention to detail and exceptional organizational skills.
• Great communication and customer service abilities—you'll be working with residents, families, and staff daily!
• Proficiency in Microsoft Office (Excel, Word, Outlook) and accounting software.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.

Bonus Points If You Have:

• Experience with electronic health records (EHR) and billing systems like PointClickCare.
• Knowledge of HIPAA, Medicaid/Medicare regulations, and healthcare financial policies.
• A knack for problem-solving and a positive, can-do attitude!

Receive and follow schedule/instructions from your supervisor and as outlined in our established policies and procedures. Assist in organizing, planning and directing the administrative activities in accordance with established policies and procedures. Maintain minutes of meetings. File as necessary. Serves as a key representative of the community and makes an active contribution towards community relations, public regard and overall awareness of the community Supports the Administrator, DON & Business Office Manager in administration tasks. Performs clerical, accounting functions such as cash receipts and ancillary data. May assist with HR and payroll duties. Develop and maintain a good working rapport with inter department personnel, as well as other departments within the facility. Assist in recording all incidents/accidents. File in accordance with established policies and procedures. Assist in administrative studies and projects as assigned or that may become necessary. Ensure that administrative personnel follow established ergonomics policies and procedures governing lifting techniques, repetitive tasks, and the use of safety equipment and supplies to prevent work related injuries and illnesses. Ensure that an adequate supply of office supplies and equipment are on hand to meet the day to day operational needs of the facility. Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator. Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.

Supervisory Requirements This position has no supervisor responsibilities.

Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED.

Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees.

Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations To perform this job successfully, an individual must have knowledge in clerical functions and computer literacy. Proficiency in Excel is preferred Must be able to type a minimum of 40 words per minute and use a 10 key calculator. Must have knowledge of office machines and equipment.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desk top or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand; walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator. May be necessary to assist in the evacuation of residents during emergency situations.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.

Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.