Assistant Business Office Manager

Life Care Centers of America; Mesa (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Business Office Manager to support the Business Office Manager in administrative, billing, and payroll functions. This role emphasizes integrity, professionalism, and compliance within the post-acute care environment. The ideal candidate will have experience in Medicare and insurance billing, possess strong skills in Microsoft Office, and demonstrate a commitment to excellent customer service. Join a team that values integrity and promotes a culture of openness, ensuring the highest standards in patient care and operational excellence.

Qualifications

• High school graduate or equivalent; Associate's preferred.
• One year in post-acute care or geriatric field preferred.

Responsibilities

• Assist with management of bookkeeping functions and patient accounts.
• Exhibit excellent customer service and maintain confidentiality.

Skills

Microsoft Word

Microsoft Excel

Medicare Billing

Insurance Billing

Customer Service

Confidentiality

Education

High School Graduate

Associate's Degree

Job description

Position Summary

• The Assistant Business Office Manager assists the Business Office Manager in the overall administrative, billing, accounting, and payroll functions of the business office in accordance with all applicable laws, regulations, and Life Care standards.
• Reports to Business Office Manager (BOM)

Education, Experience, and Licensure/Certifications

• High school graduate or equivalent. Associate’s degree or equivalent experience preferred.
• One (1) year in post-acute care or other geriatric-related field preferred
• Experience in Medicare and Insurance Billing required

Specific Requirements

• Proficient in Microsoft Word, Excel, and e-mail
• Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the business office
• Make independent decisions when circumstances warrant such action
• Knowledgeable of administration practices and procedures as well as the laws, regulations, and guidelines governing administration functions in the post-acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the administration department
• Perform proficiently in all competency areas including but not limited to: general business office responsibilities, cash receipts and billing, patient rights, and safety and sanitation
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
• Promotes a culture of integrity, maintains an “open door” policy, and does not participate in or allow retaliation against those who report good faith concerns
• Actively implements the compliance program and Code of Conduct and ensures 100% participation by department staff

Essential Functions

• Assist with effective management and oversight of bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
• Maintain facility checkbook and reconcile checkbook regularly
• Responsible for patient accounts
• Assume the duties of the BOM in his/her absence
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively in an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language
• Lift 20 lbs floor to waist, lift 20 lbs waist to shoulder, lift and carry 20 lbs, and push/pull 20 lbs

An Equal Opportunity Employer